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Banking with Royal Bank of Scotland
The Royal Bank App
Bank wherever, whenever
Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.
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Royal Bank Digital Banking
Everyday banking from the comfort of your home
Make payments, go paperless, view and download statements and more from the comfort of your home.
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Telephone Banking
We're here to chat if you need extra help or to update your personal details and order statements.
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Video Banking
Our Video Banking service provides you with banking from a location of your choice. You’ll be able to get a Financial Health Check, apply for a loan and more.
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App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.
Video Banking calls may be recorded and service hours apply. Compatible device required.
You can use telephone banking and Digital Banking once you have registered for either service.
We're here to help you bank from home
Download the app
- On your mobile or tablet, open the camera and point your device at the QR code
- A link will pop up, tap this, and you’ll be taken straight to download the app
Not able to scan the QR code?
You can still download the app by following the below instructions
- On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android
- Search for 'Royal Bank of Scotland'
- Tap to download the app
Get the app
Experience the quickest way to manage your money
Get the app
Experience the quickest way to manage your money
Branch Banking
Pay in cash, cheques, book a financial health check and talk to a member of the team for help with digital banking.
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Mobile Branches
Our Mobile Branches may be the perfect solution if you're not near one of our branches. When onboard, you'll be able to pay bills, cash cheques and more.
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Post Office® banking
Not near a Royal Bank of Scotland branch? We’ve increased the number of services available at thousands of Post Office outlets across the UK giving you more choice as to how you choose to bank with us.
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Banking Hubs
No Royal Bank of Scotland branch near you? Visit us at a Banking Hub - you can access counter services, and we have a set day each week where one of our advisors can help you with banking queries.
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Cash Access UK Cash Deposit Services
We are working with Cash Access UK and other banks to provide cash depositing services around the UK.
These services let Personal and Business customers perform cash deposits up to their NatWest limits.
You'll need to bring your Chip & PIN card associated with your account to use the service.
Charges apply for Business customers only, please see product Terms & Conditions for details.
To find out more about the services and where they are available, please visit the Cash Access UK website for all the details:
Want to know more about your finances?
Our free Digital Financial Health Check can take just under 4 minutes and can help you get your finances heading in the right direction.