Overlay
Get Cash using the Royal Bank app
Your mobile app has a function called Get Cash. This lets you take out cash when you don't have your card but need money - great for people who accidently leave their cards at home.
App available to customers with Digital Banking and a UK or international mobile number in specific countries.
Withdraw up to £130 every 24 hours at Royal Bank of Scotland (in Scotland), NatWest, Ulster Bank NI and Tesco ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked).
What you'll need
Your mobile app
A minimum of £10 available in your account
In order to Get Cash you will need to generate a code through your app to use at an ATM
Your step-by-step guide:
- 01
Log into the Royal Bank app and select the current account ‘Get Cash’ is linked to.
- 02
Select ‘Get Cash’ from the list.
- 03
Select an amount between £10-£130 (in multiples of 10).
If the available balance on your Royal Bank account is less than £10, or if your debit card is no longer active, the 'Get Cash' facility will not be available to you and the button will not appear on your Mobile Banking app.
- 04
Click on ‘Create cash code’.
- 05
Click on ‘Reveal code’ to receive your six-digit ‘Get Cash’ code. You can send your code to a phone contact by selecting ‘Share’, or if you have changed your mind select ‘Cancel code.
- 06
Go to any local Royal Bank of Scotland, NatWest or Tesco cash machine, press ‘enter’ and then follow the on-screen instructions for emergency cash.
- 07
Your ‘Get Cash’ withdrawal will be shown in your transactions.
Note: If the code expires before you withdraw the cash then the funds will re-credit your account within 24 hours