Making paying your credit card that bit easier

Royal Bank account customers can register for Digital banking or Telephone banking

To make an Online or Telephone banking payment or set up a Standing Order please use your sort code and account number. In the reference field you'll need to quote either: 

• your 16 digit company number (available on your statement) or the 16 digit card number - if you want to free up credit on an individual card.

Please remember to cancel your Standing Order if there is no outstanding balance on your card account.

Please note: our advisers are unable to take debit card payments over the phone. Please use one of the payment options mentioned or you can set up a Direct Debit. If you need any support please call 0370 154 1234, advisers are available 8am to 5pm, Monday to Friday. 

Payment details

The table below gives the payee sort code and account number to make an online, telephone banking or standing order payment (GBP only) to your card programme or a specific cardholder. Please select the payment account details based on the first six digits of your 16 digit company number (available on your statement) / card number.

Which number do I quote in the online/telephone payment reference field?

• If you are making payment to settle or reduce the outstanding balance on your card programme, quote the 16 digit company number printed on the first page of your statement.
• To free up credit on an individual card quote the cardholder’s 16 digit card number.
• When entering the 16 digit card or company number, please ensure this is entered with: no spaces, no dashes, no letters, and no additional words or numbers. This will support the funds being received to the correct account/ card.

If you are frequently making additional payments to free up credit, please consider contacting your Business/Relationship Manager to request a review of your business credit limit.

Please note: If you pay by Direct Debit any additional payments made between your statement date and required payment date may reduce the amount of the Direct Debit – please see below: 

Please note: you cannot use the above details to make a CHAPS payment.

Cheques should be payable to Royal Bank, please write the account number (as found on the bank giro credit slip) after Royal Bank on the payee line.

Post cheque and completed bank giro credit slip to - The Royal Bank of Scotland, Commercial Division, Milton Keynes MK77 1SE.

Cheques should not be post dated. If payment is received using a post dated cheque we accept no responsibility for cases of lost interest or charges incurred.

Complete the bank giro credit slip and take it with your payment and statement.

The branch will stamp your statement, please keep this for your records.

Cheques should be payable to Royal Bank.

Please write the account number (as found on the bank giro credit slip) after Royal Bank on the payee line.

Complete the bank giro credit slip and take it with your cheque and statement

Cheques should be payable to Royal Bank.

Please write the account number (as found on the bank giro credit slip) after Royal Bank on the payee line.