Close your account

The quickest and bestway to close an account is online or on the app. 

If you have the mobile app: 

• Log into your app 
• Select the account you want to close 
• Choose 'Account services'
• Select 'Close account' 

If you have Digital Banking:

• Log on to Digital Banking
• Select 'Need help'
• Select 'Chat now'
• Ask Cora to 'close an account'. 

If you have Bankline:  

Visit the account servicing page on Bankline and raise a service request to “close an account”.

You can use our Business Account Closure Form.

To use this form you’ll need:

• The full name, mobile phone number and email address for the signatories with the highest signing authority and in accordance with the signing rules on the business account mandate

Once you’ve submitted the form: 

• You’ll receive an email confirming your request
• We’ll email the form to your signatories to review and e-sign. They will be given a date of when this needs to be actioned by. It would be helpful if you could let them know this email will be coming into their inbox
• When all signatories have signed, we’ll start processing your request.

Once everyone has signed we will then be able to start processing your request, this will take 3-5 working days.

Need help? Get in touch with your relationship manager, or give us a call on 0345 600 2230 or 18001 0345 600 2230 for Relay UK. 

The quickest and best way to close an account is online or on the app. 

If you have the mobile app: 

• Log into your app 
• Select the account you want to close 
• Choose 'Account services'
• Select 'Close account' 

If you have Digital Banking:

• Log on to Digital Banking
• Select 'Need help'
• Select 'Chat now'
• Ask Cora to 'close an account'. 

If you have Bankline:  

Visit the account servicing page on Bankline and raise a service request to “close an account”.

You can use our Business Account Closure Form.

To use this form you’ll need:

• The full name, mobile phone number and email address for the signatories with the highest signing authority and in accordance with the signing rules on the business account mandate

Once you’ve submitted the form: 

• You’ll receive an email confirming your request
• We’ll email the form to your signatories to review and e-sign. They will be given a date of when this needs to be actioned by. It would be helpful if you could let them know this email will be coming into their inbox
• When all signatories have signed, we’ll start processing your request.

Once everyone has signed we will then be able to start processing your request, this will take 3-5 working days.

Need help? Get in touch with your relationship manager, or give us a call on 0345 600 2230 or 18001 0345 600 2230 for Relay UK.