Overlay
When can you order?
- Between midnight and 8am for same business day collection (you’ll need to allow 2 hours after the branch opening time to collect your change order).
- Between 8:01am and 11:59pm for next business day collection (you’ll need to allow 2 hours after the branch opening time to collect your change order).
- By 2pm Friday for a Saturday collection (subject to branch opening hours).
Good to know
- Check opening times, and whether your branch is open on a Saturday, by using our branch locator.
- You can place an order up to seven business days in advance.
- You can’t collect an order on Bank Holidays.
- You can arrange to collect your order from an NatWest branch by using the following page, NatWest Cash/Coin order.
- You can’t use the form below for making a cash withdrawal. If that’s what you need, get in touch with your usual bank point of contact or visit your local branch.
- If you wish to debit a business account for your change order, you will need to be an authorised party on the account.
- If you are a non-authorised party, please bring cash to the branch as the request to debit will be declined.
- This service is for business customers only.