Mortgage Documents for Conveyancers

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Welcome to The Royal Bank of Scotland's mortgage documentation website for Solicitors, Licensed Conveyancers (in England & Wales) and Independent Qualified Conveyancers (in Scotland).

From this site, you will be able to access and print off all the forms that may be required in connection with the mortgage transaction in which you have been instructed to act for the Bank.

Before you start, please ensure this is the correct mortgage documentation website for the work you’ve been instructed to do. This website contains the mortgage documentation required for Royal Bank of Scotland mortgages provided by The Royal Bank of Scotland plc (the ‘Bank’). This documentation is intended solely for the use of Solicitors, Licensed Conveyancers (in England & Wales) and Independent Qualified Conveyancers (in Scotland) who have been instructed to act for the Bank in a residential mortgage transaction by the Mortgage Centre and who have been directed to use the forms on this site.

You must NOT use the documents on this website for conveyancing in relation to:

Royal Bank of Scotland commercial transactions
Royal Bank of Scotland mortgages over properties located in Northern Ireland
Royal Bank of Scotland Lifetime mortgages
Royal Bank of Scotland Offset mortgages
Other Royal Bank of Scotland branded mortgages (including One Account mortgages – current account mortgages with the bank, Flexible mortgages – historically provided by the bank under First Active and Direct Line brands or NatWest mortgages)

Please check your instruction letter if you are unsure if this is the correct site for you. You must not use this site unless specifically instructed to do so.

Simply click on the geographical jurisdiction in which the property over which the mortgage to be taken is located and follow the on-screen instructions. Should you require any help using this site, please consult the user guide.

England & Wales

Below you will find links to all of the documents that you will require in order to progress a standard mortgage transaction. There are also some additional documents which will only be required in certain circumstances, for certain transactions. You should refer to our instructions to be found in Parts 1 & 2 of the UK Finance Mortgage Lenders' Handbook for conveyancers, the offer document, and the letter summarising those instructions for definitive guidance on what forms to use.

Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case by case basis. In order that the Bank can ensure that you are using the most up to date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.

To view Adobe Acrobat PDF documents you will need Adobe Acrobat Reader which you can download free from Adobe's website.

England & Wales Mortgage Documentation

Redemption statement (residential only) LMS Portal

Please request a redemption statement for a residential Royal Bank Of Scotland mortgage accounts that start with a ‘2’ on the LMS portal. You can access the LMS portal via the link above.
If the mortgage account number starts with a ‘1’ please submit a written request confirming the mortgage account number and sort code, along with confirmation you are acting for the borrower or with the borrower’s original authority, the expected date of redemption and a fax number we can use to send the statement to:- Redemptions Team, Ground Floor, Lakeside 300, Old Chapel Way, Broadland Business Park, NORWICH, NR7 0WG or fax on 0870 4009625 or email to CMSRedemptionsTeam@natwest.com

Royal Bank of Scotland Mortgage Terms (PDF, 182KB)

The security terms under which an offer is made.

Royal Bank of Scotland Loan Terms (PDF, 134KB)

The loan terms under which an offer is made.

Royal Bank of Scotland Mortgage Deed (PDF, 129KB)

Special considerations:

The Occupier’s Consent and Postponement Deed forms part of the Mortgage Deed and should be sent to the Land Registry with the Mortgage Deed.

Deed of Substituted Security (PDF, 24KB)

Special considerations:

Please note that this is a double-sided document and should be printed off accordingly.
For use where an existing customer is extending a lease.

Notice(s) to Landlord (Landlord copy)(PDF, 125KB)

Notice(s) to Landlord (Acknowledgement copy)(PDF, 126KB)

These will enable you to carry out your instructions in connection with leasehold properties detailed in the UK Finance Mortgage Lenders' Handbook for conveyancers.

Deed of Postponement - England (PDF, 50KB)

You will be required to utilise this form in the event that we instruct you to arrange for another charge over the property to be postponed to that of the Bank.

Deeds Schedule(s) (PDF, 32KB)

Special considerations:

Please do not send any documents other than those listed in the Deeds Schedule. We do not require a copy of the Title Information Document. Any additional documents enclosed will be returned to you.

Occupier's Consent and Postponement Deed (PDF, 115KB) - only to be completed in transactions where there is more than one occupier.

Special considerations:

Only to be completed if there is more than one occupier. This Deed must be returned to us after completion.

Electronic Certificate of Title (ECOT)

Special considerations:

The Certificate of Title is no longer available on this website. For all panel firms, you must use the Electronic Certificate of Title (ECOT) provided on the LMS Portal.
You can access the LMS portal via the attached link

Scotland

Below you will find links to some of the documents that you will require in order to progress a standard mortgage transaction. There are also some additional documents which will only be required in certain circumstances, for certain transactions. You should refer to our instructions to be found in Parts 1 & 2 of the UK Finance Mortgage Lenders' Handbook for conveyancers, the offer document, and the letter summarising those instructions for definitive guidance on what forms to use.

To view Adobe Acrobat PDF documents you will need Adobe Acrobat Reader which you can download free from Adobe's website.

Scottish Mortgage Documentation

Redemption statement (residential only) LMS Portal

Please request a redemption statement for a residential Royal Bank Of Scotland mortgage accounts that start with a ‘2’ on the LMS portal. You can access the LMS portal via the link above.

If the mortgage account number starts with a ‘1’ please submit a written request confirming the mortgage account number and sort code, along with confirmation you are acting for the borrower or with the borrower’s original authority, the expected date of redemption and a fax number we can use to send the statement to:- Redemptions Team, Ground Floor, Lakeside 300, Old Chapel Way, Broadland Business Park, NORWICH, NR7 0WG or fax on 0870 4009625 or email to CMSRedemptionsTeam@natwest.com

Royal Bank of Scotland Security Terms (PDF, 292KB)

The standard terms & conditions under which an offer is made.

Royal Bank of Scotland Loan Terms (PDF, 134KB)

The loan terms under which an offer is made.

Royal Bank of Scotland Standard Security (PDF, 192KB)

Matrimonial Homes - Civil Partnership Declaration (PDF, 25KB)

Special considerations:

ARTL transactions only
The Bank's style form

Deed of Postponement - Scotland (PDF, 45KB)

You will be required to utilise this form in the event that we instruct you to arrange for another charge over the property to be postponed to that of the Bank.

Deeds Schedule(s) Scotland (PDF, 246KB)

Special considerations:

Please do not send any documents other than those listed in the Deeds Schedule. Any additional documents enclosed will be returned to you.

Electronic Certificate of Title (ECOT)

Special considerations:

The Certificate of Title is no longer available on this website. For all panel firms, you must use the Electronic Certificate of Title (ECOT) provided on the LMS Portal.
You can access the LMS portal via the attached link

Learn more about our range of mortgage services

User guide

User Guide