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How can we help you today?

Manage your One Account mortgage

One Account mortgages are no longer available for new customers

For existing One Account customers, it's business as usual. You'll find useful information here to help manage your account online.

Log in and manage your One Account with the Royal Bank app or Digital Banking

Scan the QR code to log in to or to download the Royal Bank app. If the app isn't for you, then you can manage your One Account through Digital Banking.

To register for the mobile app or Digital Banking, you'll need to provide your account details.

 

Only have a One Account with Royal Bank? No worries, whenever we ask for an account number, simply use your One Account number. You can find this on your most recent statement.

 

When you register for the first time, we'll give you a customer number. You'll need to keep a note of this.

 

 

Need help registering?

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Not registered yet?

If you have not yet registered to manage you One Account via Digital Banking or the mobile app, please do so using the information above.

In the meantime, you can still manage your One Account through the traditional online system below if needed.

Contacting the Royal Bank One Account team

If you're looking for something different

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Life insurance is provided by Aviva. Available to residents of the United Kingdom.

Royal Bank of Scotland Home insurance policies are underwritten by U K Insurance Limited.

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Mortgage products

Looking for a new mortgage?

If you are interested in reviewing alternative mortgage products available, come and see what options we could offer.

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Home appliance

Home insurance

Buildings and contents cover

Take a look at the protection we could offer for both your building and contents, or a combination, to provide the cover you are looking for.

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Life insurance

Life and critical illness cover

See the options we have available that could provide protection for loved ones if you die or you're diagnosed as terminally ill.

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Additional information available for you online

Authorised Push Payment (APP) scams

On 7th October 2024 new UK rules for victims of APP scams took effect which are detailed on the following page:

General information about your Royal Bank One Account

The following documents are available for more information about your account.