Card reader topics
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What is a card reader and how do I use one?
A card reader is a security device needed by all customers looking to get the most out of Digital Banking. It works with your Digital Banking service to provide an extra layer of protection against online fraud.
Frequently asked questions
How do I order a new, replacement or additional card-reader?
How do I replace the battery in my card-reader?
What do I do if my card-reader displays: 'BATTERY LOW' or 'NO POWER'?
What is the Digital Banking card and card reader?
Need help with your card-reader?
How do I order a new card to use in the card-reader?
What should I do if my card-reader displays: 'CARD ERROR 1, 2 OR 3'?
Can I use someone else's card-reader, even one from another bank or building society?
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