If you are a personal or business customer and do not have a relationship manager, then you can speak to Cora, your digital assistant.
Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.
If you were a personal or business customer (and did not have a relationship manager) but no longer hold any products with us, then you can get your statement (transaction history list) by visiting a branch. Alternatively, you can request the transaction history list in writing by sending the following information to your local branch:(opens in a new window)
- Full name
- Business name
- Statement address
- Sort code and account number
- Specific period the transaction history list is required for
- Signature (in accordance with the mandate)
If you are, or were, a relationship managed business customer, you can request your transaction history by writing or faxing the above information to:
RBS
Parklands, De Havilland Way
Horwich
Bolton
BL6 4YU
The fax numbers are 0845 366 0629 or 0845 366 0623.
If you're based in England and Wales please write to:
RBS
Wavertree Technology Park
Stephenson Way
Liverpool
L13 1HE
The fax number is 0845 366 2991.
