After five years of partnering with Malwarebytes the Bank will not be extending the contract when it comes to an end on 31st May 2024. This is in no way a reflection of the great product Malwarebytes offer and we would hope to partner with them again in the future.
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Malwarebytes
What is happening?
From the 31st of May 2024, the Malwarebytes Premium free cyber security software offer will no longer be offered to Digital Banking customers.
Malwarebytes Premium was an exclusive offer for customers who use Digital Banking, designed to block malware on a variety of desktop and mobile devices.
The software offer had been in place for the past five years for our customers.
Over the past 12 months we’ve seen a reduced uptake, with many customers choosing to source their own solution.
Malwarebytes will be emailing active licence holders from 14th May to advise that the free offer is coming to an end with effect 31st May 2024. Customers will be given the option to retain from 1-20 licences for an 85% discount. Those not taking up the offer will automatically migrate to the free version of Malwarebytes or can choose to uninstall the software.
Changes to Digital Banking can only be made at certain times due to the level of complexity involved and the volume of customers who use the service. The option to obtain a Malwarebytes coupon code will be removed in May.
We always want our customers to remain proactive and vigilant in the face of fraud and scams, and whilst we are removing this product, Malwarebytes do have a free version that you can chose to retain. There are also many free anti-virus products on the market that you may wish to utilise instead.