How can I amend a standing order?
Personal current accounts
You can amend a standing order using Digital Banking, mobile banking, or by contacting telephone banking.
Amend a standing order online
Please note: You may need a card-reader and a card you can use with that reader to complete this process. However, if you are registered for biometrics you may require your mobile app.
We require at least 3 working days notice to amend your standing order online.
If you need to amend the reference number you may need to delete the currnet mandate and set up a new one.
- Log in to www.digitalbanking.rbs.co.uk (opens in a new window) at www.digitalbanking.rbs.co.uk (opens in a new window)
- Select 'Payments & transfers' from the main menu
- From the 'Standing orders' section, select 'Manage standing orders'
- From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
- If required amend the payee details and then select 'next'
- If required amend the payment details and then select 'next'
- Please select 'Confirm' to complete your request.
- Confirm the details are correct and if required authorise the changes using your card-reader or mobile app
- Select 'Confirm' button to complete
Using mobile banking
We require at least 3 working days notice to amend your standing order.
- Log in to your mobile app
- Tap ‘Payments’ on the bottom of the home screen
- Make sure the account displayed is set to the account where the Standing order is paid from. You can swipe to change accounts or tap 'Change account'.
- Tap ‘Regular payments’
- Tap ‘Standing orders’
- Select the standing order you want to amend
- Select ‘Edit’
- Follow the on screen steps to change the payee name, regular payment amount, and frequency
- Review and confirm the details
Business current accounts
You can amend a standing order using Digital Banking, mobile banking, or by contacting telephone banking.
Amend a standing order online
Please note: You may need a card-reader and a card you can use with that reader to complete this process. However, if you are registered for biometrics you may require your mobile app.
We require at least 3 working days notice to amend your standing order online.
- Log in to www.digitalbanking.rbs.co.uk (opens in a new window) at www.digitalbanking.rbs.co.uk (opens in a new window)
- Select 'Payments & transfers' from the main menu
- From the 'Standing orders' section, select 'Manage standing orders'
- From the 'Standing orders list' select the appropriate standing order and then select the 'Amend standing order' button.
- If required amend the payee details and then select 'next'
- If required amend the payment details and then select 'next'
- Please select 'Confirm' to complete your request.
- Confirm the details are correct and if required authorise the changes using your card-reader or mobile app
- Select 'Confirm' button to complete
Using mobile banking
We require at least 3 working days notice to amend your standing order.
- Log in to your mobile app
- Tap ‘Payments’ on the bottom of the home screen
- Make sure the account displayed is set to the account where the Standing order is paid from. You can swipe to change accounts or tap 'Change account'.
- Tap ‘Regular payments’
- Tap ‘Standing orders’
- Select the standing order you want to amend
- Select ‘Edit’
- Follow the on screen steps to change the payee name, regular payment amount, and frequency
- Review and confirm the details
Using the digital form
If you don't have access to Digital Banking, you can manage your standing orders using our digital standing order form(opens in a new window).
The form will ask you for the email addresses of the people with signing permissions on the account.
We'll then email your signatories and ask them to authorise the request by uploading an image of their signature.
For more help managing your account, please visit our managing your accounts hub(opens in a new window).
If you don't have Digital Banking yet, you can learn more here(opens in a new window).
