If you have opted in to transaction notifications through the Notifications Settings in the Mobile Banking app you will receive a variety of notifications.
You will receive notifications when you receive payments into your current and savings account – this includes BACS and faster payments.
You will receive notifications for all Debit Card transactions. This includes Domestic & International ATM, Point of Sale (chip and pin, contactless and domestic and international digital wallet transactions) and Online Purchases.
For Direct Debits, you will receive a notification on the first payment.
You will receive notifications for all domestic one-off outbound payments from your current account.
For some future-dated payments, when the payment is due you may receive a notification earlier than expected. This is due to the way the payment is processed.
Please note the following for joint account holders
You will only receive notifications on debit card purchases made from the card within your name.
For payments made from your current account (not on your debit card), all joint account holders regardless of who made the payment, will receive a notification.
For payments received into your current and savings accounts, all joint account holders will receive a notification.
For Domestic Debit ATM withdrawals, all joint account holders regardless of who made the withdrawal, will receive a notification.
You may also receive notifications for an account for which you have authority. For example, you may have authority as a parent over your child’s account.
If you do not wish to receive any of the notifications mentioned, you can turn them off through the Notifications Settings in the Mobile Banking app.
