Unlocking a smarter way to control your commercial card

You must be a pre existing Business Credit or Charge Card account owner. From the ClearSpend Log In page you will need to click on the Need to register link.

We will verify your details to ensure you are the Business Credit or Charge Card account owner and send you a registration email. Follow the steps in the email to activate your account. This guide shows the step by step process.

The first ClearSpend user within a company will need to be an authorised signatory and their email address must be recorded on the Business Credit or Charge Card account in order for them to register.

Once registered, the authorised signatory can then invite additional users within their company to also use ClearSpend.

At the login screen, enter your email address associated with ClearSpend. Next, click on the Forgot password link. You will be sent a password reset email. Follow the steps in the email to change your password.

From the Management section of ClearSpend select the user you wish to invite. Enter their email address and mobile number if required, select the user profile type (Authorised Signatory, Reporting Admin, User) and department and then press Save and then Send invitation. To add a user who does not hold a card select the Add user button under Departments and users to create a new user. 

Instructions provided in writing, e-mail or by phone regarding your Card Account must be requested by your Card Account Authorised Contacts, not ClearSpend users, for us to be able to accept them. In order to update your Authorised Contacts please download the amendment form.

If you’ve downloaded and logged into the ClearSpend mobile app and turned on biometric authentication, a push notification will be sent to your mobile device. Click the push notification and the ClearSpend mobile app will open. You can then use fingerprint or facial recognition to authenticate yourself. The webpage will reload to confirm you have successfully logged in.

You will need to provide/manage your consent after confirming your Clear Spend user credentials through the Clear Spend desktop/website or mobile applications. This guide shows the step by step process to do that.

You can only authorise a TPP to access your account data if you have an Administrator/Authorised Signatory user profile for ClearSpend; all other user profile types including cardholders cannot provide consent to share data.

You may receive this message for a few reasons: such as trying to consent, reconsent or add an additional Credit Card account. Please read this PDF document on how to provide/manage consent. If the message still persists please contact your ClearSpend Administrator/Authorised Signatory to set up your ClearSpend user profile type and linked accounts correctly or alternatively contact us.

Please restart the process to provide your consent.

The following account types are in scope for Open Banking:

• Payment enabled Current Accounts, both Personal and Business
• Payment enabled Savings Accounts, both Personal and Business
• Payment enabled Current Account Mortgages
• Credit Cards and Charge Cards, both Personal and Business