Manage your credit cards

You can view your account online through our Mobile Banking app or ClearSpend app. 

Sign up or log in for ClearSpend

Sign up for the Mobile Banking app

You can download up to 13 months’ worth of statements on ClearSpend. 

Sign up or log in for ClearSpend

You can check your current balance, recent activity and available credit on our Mobile Banking app or ClearSpend app

Sign up or log in for ClearSpend

Sign up for the Mobile Banking app

You can’t link your business card to Online Banking, but you can view your card on our Mobile Banking app or ClearSpend.

If you have a personal account with NatWest, the business credit card account will be automatically linked to your Mobile Banking app, and it can be viewed under the 'Business' tile.

Sign up or log in for ClearSpend

Sign up for the Mobile Banking app

Depending on the product, the annual card fee will be detailed in the terms and conditions section of the application form.

You can find all information relating to card fees for all our products on our Business cards page.

You will find all the information relating to card charges on all our products on our Business cards page.

For existing Onecard customers, please use this support page for all guides and forms to manage your Onecard account.

You can pay your credit card in various ways. One of the easiest options is to set up a direct debit through your digital banking service.

If you have a business account with us, you can also set up online or telephone banking using the relevant details for your card programme.

You can change individual card limits through our online app, ClearSpend.

It’s free to use and easy to sign up.

Sign up/log in to ClearSpend

If you want to change the overall limit on the account, you’ll need to contact your relationship manager or usual business contact.  

You can change the address for your business credit cards and charge cards by filling out and submitting this form:

Change address details 

There are many reasons your card could be declined, from insufficient funds to a merchant category code being restricted.

The quickest way to find the reason is by viewing your card on Clearspend. This will show you the transaction that has been declined and the reason why. 

If the credit limit on the account is no longer enough for all the cardholders, you’ll need to contact your relationship manager or usual bank contact to request an increase.

If you don’t know who your relationship/banking manager is you can chat to us on webchat or call us on 0370 909 3701 (18001 0370 909 3701 for Relay UK).

The quickest way to close an individual card is via ClearSpend.

Register or log in here

You can do this under the Management tab to the left-hand side. Click on the name of the employee whose card you want to close, and then click ‘close card’.

You can update your contact details by starting a webchat or calling 0370 909 3701 (18001 0370 909 3701 for Relay UK). and speaking to one of our advisers.

Alternatively, you can email the request to businesscards@rbs.co.uk or largemarketadmin@rbs.co.uk.

The update will need to come from an authorised contact and their signature must be attached to the email so we can verify them.