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Payments

Pay online swiftly and securely

Digital payment limits

UK payments

UK banking industry standard for simple, speedy and secure banking solutions to help businesses transfer and collect payments.

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What you'll need:

  1. Correct sort code – the six-digit number which identifies the bank or institution at which the payee holds their account
  2. Account number of the payee account. Incorrect sort code and account number details may result in your payment not being processed.

Faster Payments

The Faster Payments service reduces the time between making a payment and the recipient receiving the funds to near real-time.

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CHAPS

If you need to make a same-day payment through your Royal Bank of Scotland Business Account, you can also use CHAPS.

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BACS

Save time and money by making and receiving regular payments via Bacs with Direct Debits and Direct Credits.

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European payments

A cost-effective solution if you need to make a non-urgent Euro payment in the Single Euro Payments Area (SEPA).

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What you'll need:

  1. Beneficiary's name
  2. Beneficiary's SWIFT BIC (Bank Identifier Code)
  3. Beneficiary's International Bank Account Number (IBAN)
  4. Charges need to be shared between sender and beneficiary (SHA)
     

Please note: Norway, Iceland, Switzerland, Monaco, San Marino Liechtenstein, Andorra, Vatican are included in the Single Euro Payment Area (SEPA).

 

SEPA Credit Transfer

European Transfer to help your business trade internationally with ease.

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SEPA Direct Debit

Pay your European suppliers with ease using Direct Debit.

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International payment using Euro currency

Pay your European suppliers faster using International payment.

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Receiving overseas payments

Receiving overseas payments in Euro currency.

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International payments

Reliable, secure and fast way to send funds overseas or make foreign currency payments within the UK.

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What you'll need:

  1. Beneficiary's name
  2. Beneficiary's SWIFT BIC (unique Bank Identifier Code)
  3. When available, Beneficiary's International Bank Account Number (IBAN)
  4. When IBAN not available please use the beneficiary sort code and account details.

International payment

International payment to help your business trade internationally can be made in sterling or in 36 foreign currencies, or 46 foreign currencies if Bankline is used.

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Receiving overseas payments

Receiving overseas payments from all around the world.

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How do I recover funds for a payment sent in error?

We can help you try to get your money back when it’s been sent to the wrong place.

Follow these steps to get the ball rolling for Faster Payments or BACS payments. For CHAPS or international payments, you’ll need to give your customer service team a call.

Sometimes it can be quicker to contact the party you’ve paid by mistake, and ask them to pay you back, although, if this is not possible, contact us.  

If you can’t contact them, that’s when we can get involved. We’ll ask the other bank for it back, as long as it’s a genuine mistake and over £25.

There are a few reasons why it might bounce back to your account automatically. If the name doesn’t match the payment info or if the account is closed for example. We need to leave enough time for that to happen first.

For Faster Payments, that can take one working day and for BACS payments it needs four working days. Once that time has passed just fill in the form below and we’ll do the rest.

We can't guarantee that we'll be able to recover your funds, but we'll start working on it right away and get back in touch within 20 working days.

Anything else we can help with?