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Support Centre

Help with your card

Explore topics for help with your card

PIN

How do I change the PIN for my debit card?

How do I change the PIN for my Anytime Internet Banking card?

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Transactions

I don't recognise a transaction, what can I do?

How do I search for transactions online?

There's a problem with a subscription or recurring transaction

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Fraud

I have a message from the fraud team, what do I do?

Reporting Fraud

How do I report a phishing email or scam email?

I have received a suspicious email, what do I do?

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Handy guides for help with your card

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Help with registering on the app

Safe and easy banking with the Ulster Bank app.

Getting started with the app Open in new window
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Using your card abroad

Use our calculator to calculate the cost of using your card abroad.

Spending abroad Open in new window
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Tackling fraud together

Learn about fraud today, to stop it happening tomorrow.

Keep your business safe Open in new window
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Banking my way

Do you need additional support with banking because your circumstances have changed?

Learn about Banking My Way Open in new window
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