How do I order a new card to use in the card-reader?

Debit card

If you use your debit card with your card-reader and you need to order a new debit card please chat to Cora, your digital assistant.

Anytime Internet Banking card

To undertake certain actions on the Anytime Internet Banking service you may have been provided with a Anytime Internet Banking card to use. This can only be used in your card-reader on the Anytime Internet Banking service and cannot be used in shops or for making payments on the internet.

If you need to order a new Anytime Internet Banking card please chat to Cora, your digital assistant.

Alternatively you may be eligible to use your biometrics on your mobile app.