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Troubleshooting

Online help

I've forgotten my Digital Banking login details, what should I do?

If you've forgotten your log in details, don't worry, re-registering for Digital Banking is easy and takes just a few minutes. By doing that, you'll then be reminded of your customer number and be able to choose a new PIN and password.

Find out more on what to do if you've forgotten your Digital Banking login details Open in new window

Frequently asked questions

Why do I get a message that my customer number entered has been disabled?

I haven't received my Digital Banking activation code, what can I do?

I've forgotten my Digital Banking login details, what should I do?

What is my Digital Banking customer number?

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