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MyRewards customers

Exchange Rewards

How do I exchange MyRewards?

As soon as your available Rewards balance is the equivalent of £5 or more, you can access MyRewards to exchange them.

You can access MyRewards directly from your mobile app, or using Digital Banking.

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Giving Tuesday

We're supporting Giving Tuesday for the 11th year running by matching Rewards donations to our 16 nominated charities.

We'll match every donation up to the value of £50 from 18th November to 31st December 2024, up to a total of £150,000.

Use your Rewards in three ways

Bank your Rewards

Pay them as money into your bank account

Change your Rewards into money which you can either transfer into your Royal Bank current or savings account or use towards reducing your Reward Credit Card balance.

£5 in Rewards could mean £5 in your bank account.

The money can take 5 working days to be added to your account.

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Exchange your Rewards

Exchange them for e-gift cards from partner retailers.

Exchange your Rewards for e-gift cards which you can use at selected partners either in store or online.

£10 in Rewards could be exchanged for a £10 B&Q eGift card, plus get 4% back in Rewards. 

Our Partners can change, login to MyRewards regularly to see new ways to exchange your Rewards.

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Donate your Rewards

Donate them to one of our chosen charities

We'll exchange your Rewards into cash and send your donation directly to your chosen charity. It's easy and can all be done within your Royal Bank app.

£5 in Rewards could be £5 donated to Macmillan Cancer Support, Alzheimer's Society and many more.

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Exchanging Rewards is easy

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your Royal Bank mobile banking app. 
  3. If the QR code is not working for you, use this MyRewards link to get into your app.
  4. Or you can log in using Digital Banking and use the MyRewards section to access MyRewards. 

 

QR code not working? 

You can download the app and get into MyRewards by following these instructions:

  1. On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android.
  2. Search for 'Royal Bank Mobile Banking'.
  3. Tap to download the app.

App available to personal and business customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

Exchanging Rewards is easy

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your Royal Bank mobile banking app. 
  3. If the QR code is not working for you, use this MyRewards link to get into your app.
  4. Or you can log in using Digital Banking and use the MyRewards section to access MyRewards.

QR code not working? 

You can still download the app and get into MyRewards by following these instructions:

  1. On your mobile or tablet, go to the Google Play store.
  2. Search for 'Royal Bank Mobile Banking'.
  3. Tap to download the app.

App available to personal and business customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

Exchanging Rewards is easy

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your Royal Bank mobile banking app. 
  3. If the QR code is not working for you, use this MyRewards link to get into your app.
  4. Or you can log in using Digital Banking and use the MyRewards section to access MyRewards.

QR code not working? 

You can still download the app and get into MyRewards by following these instructions:

  1. On your mobile or tablet, go to the App Store.
  2. Search for 'Royal Bank Mobile Banking'.
  3. Tap to download the app.

App available to personal and business customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.