On this page
What you need to open your bank account
Can I apply for a bank account?
We offer a range of bank accounts, with different features that may fit your needs.
For most of our current accounts, you need to be:
- Aged 18+
- A UK resident.
There are a few exceptions. Our Revolve account is for young people; you can apply between the ages of 11 - 17. For our Student bank accounts, you need to be aged 17+.
Some of our accounts have extra eligibility criteria required to apply. If applicable, you can find these on the webpage for the account you're interested in, or in our Current Account Terms & Conditions.
Verifying your ID online
We want to get your account up and running as soon as possible so we’ll ask you to upload some documents. To do this you’ll need access to a device that has a camera.
This is important, as it helps us check you are who you say you are
We'll ask for;
- Photo ID, such as: driving licence, passport or EU ID card.
- A selfie to compare with your photo ID.
- We might also need to see a proof of address, such as: a driving licence, utility bill, bank statement or tax document.
Please make sure the documents you use exactly match the information you enter in your application.
If you don't have your documents with you, you can select to do this later. Once you've finished your application look out for an email and text from us and our security partners, Mitek or DigiDocs.
If you’re under 18, we may need some additional information. Please refer to ‘What ID do I need if I’m under 18?’ for guidance.
If you’re under 18, we’ll ask for the following to prove your identity online:
- Photo ID - this must be either a Passport, EU/EEA ID card, PASS card or a UK Provisional Driving Licence.
- A liveness check, a short video to compare to your photo ID.
Also, if you are:
Aged 11-15, you’ll need your parent/guardians support and they’ll need to bank with Royal Bank of Scotland.
Aged 16-17 and can't prove your identity and address with your own documents, you'll need to apply with your parent/guardian who has a Royal Bank current account.
If your surname isn’t the same as your parent/guardians, you’ll need to provide a proof of relationship document to show the link between you both (and if required, name change documents).
Documents we can accept
The quickest way to get an account is to apply online, but if you haven't got the documents for online ID, you have other options. You'll need one item to confirm your identity and another document that we can accept as proof of your address. You may, however, use your Full or Provisional UK Driving Licence as proof of both your identity and address.
To understand what ID you need and the options for applying, follow the buttons below.
What's your age?
If you are applying for an account for a child or teenager, select their age.
What's your nationality?
The nationality you select should match the details on your application and the nationality on your ID.
Select your account type
Do you have any of the following forms of photo ID?
We accept the following forms of photo ID
- Passport
- UK Full or Provisional Driving Licence
- EU/EEA Driving Licence
- EU/EEA National ID Card.
Do you have any of the following proof of address documents listed?
Your proof of address document must match the details in your application form.
- Benefits Agency Documents
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Credit Union statement
- Mortgage Statement/Solicitor Mortgage correspondence
- HMRC letter
- Council Tax bill
- Full or provisional UK driving licence.
Apply for a bank account online today
If you have your documents ready, you can apply for a bank account online today.
Take a look at our range of accounts to find one that could suit your needs.
To apply for an account, choose from the following options:
- Find out how to apply for one of our main proof of address documents listed above by selecting the 'Find out how' button below. Once you've reviewed your documents you can come back and apply online.
- Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but it might take us longer to open your account.
Select a document from the following list to find out how to use this as proof of address
Once you've received your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
Please visit your local council website or contact your local council for a copy of your most recent council tax bill.
To find your local council please visit gov.uk/find-local-council.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
To get a copy of your mortgage statement please contact your mortgage provider for a copy of your most recent statement.
If you are unable to get a mortgage statement, you can also get a copy of correspondence about your mortgage from your solicitor.
To get a benefits agency document choose from the below:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can log in to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address.
To get a copy of your credit union statement, please contact your credit union and ask them to provide you with a copy of your most recent statement.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
Check our additional proof of address documents
It may be easiest for you to obtain one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and may require you to provide us with alternative documentation if you are unable to open an account online.
Your benefits letter must be:
- From the Department of Work & Pensions (DWP), Job Centre Plus or Universal Credit.
- Addressed to you.
- Dated within the last 12 months and confirm it is for a current/ongoing benefit.
- An e-statement, PDF or internet printed statement (this option can only be used if you have acceptable proof of ID ).
To obtain your Benefits Agency documents, you can choose from the options below:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the Universal Credit portal by visiting universal-credit.service.gov.uk and adding a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent in the post to your home address.
To be eligible for an Address Verification letter you must:
- Use a valid proof of ID.
- Have a valid email address and UK mobile number.
- Live at a personal address, not a hotel.
To get your verification letter please call us on 0345 724 24 24. Relay UK: 18001 0345 724 24 24.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank Statement
- Council Tax Bill
- Mortgage Statement/Solicitor Mortgage correspondence
- Full or Provisional UK driving licence
- HMRC Letter
- Credit Union Statement.
Your agreement document must:
- Evidence that you are currently in foster care or care.
- Evidence that you are 18 years old or under.
- Show your full name (inc. middle name), and date of birth.
Letter of Introduction from a School (Children 18 or under only)
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care (Children 18 or under only)
Your letter must:
- Evidence the child is currently in Care/Foster Care and is 18 years old or younger.
- Be addressed to the applicant's Royal Bank of Scotland branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Be dated.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include full name of foster child including middle names.
- Include foster child’s full date of birth.
- Include the home address, including House number, Street, Town/County, Country and Post code.
Ready to apply?
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with your photo ID to apply online.
As a reminder, the documents we can accept with your photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- Mortgage statement/Solicitor Mortgage correspondence
- HMRC letter
- Benefits Agency document.
You can find details for how to obtain these documents by using the 'Find out how' option above.
To find out how to get started please visit our bank account hub.
Call us
If you need support you can call us to open your account. Just to let you know, we offer fewer products over the phone and it will take longer to open your account.
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24
- Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday (Opening hours may vary on Public Holidays). Calls may be recorded.
Apply in branch
If you meet all of the following criteria, please visit us in branch to see if we can help:
- You have a right to reside in the UK.
- You don't have access, and have never had access, to any banking facilities in the UK - e.g. a bank account with us or another UK bank.
- You are unable to get the documents mentioned above without incurring a cost.
Do you have any of the following proof of address documents?
Your proof of address document must match the details in your application form
- Benefits Agency Documents
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Credit Union statement
- Mortgage Statement/Solicitor Mortgage correspondence
- HMRC letter
- Council Tax bill
- Full or provisional UK driving licence.
Do you have any of our alternative ID documents?
It may be easiest for you to obtain photo ID or one of our alternative ID documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help.
Your benefits letter must:
- Be from the Department of Work & Pensions (DWP), Job Centre Plus or Universal Credit.
- Be addressed to you.
- Be dated within the last 12 months and confirm it is for a current/ongoing benefit.
Please note, e-statements, PDF's or internet printed statements can only to be used if you have acceptable proof of ID.
To get a benefits agency document choose from the following options:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address.
Your HMRC letter must be either:
- HMRC Notice of Tax Coding Letter.
- National Insurance Confirmation Letter.
1. HMRC Notice of Tax Coding Letter
If you're using this letter, then the letter must:
- Be the original mailed letter.
- Have personal details matching the application form:
- Name
- Address.
- Include either Date of Birth or National Insurance Number (NINO).
- Be for the current or previous tax year.
2. National Insurance Confirmation Letter
If you're using this letter, then the letter must:
- Be the original mailed letter.
- Include personal details matching the application form:
- Name
- Address.
- Include either Date of Birth or National Insurance Number (NINO).
Please note: The letter does not need to be dated but if it is then:
- It must be within the last 12 months.
- If the letter isn’t dated then this is still acceptable.
How to get an HMRC letter:
To get a letter from HMRC choose from the options below:
- Tax code letter
To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you. - National Insurance number
Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps. Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
Your travel pass must:
- Be a pass providing free or preferential travel rates on public transport issued by a government, local authority or council.
- Prove that you are over 60 or have reached pensionable age, or have an eligible disability.
- Be valid and in date.
- Display a name and date of birth that match those used your application form.
- Have a photo that resembles you.
You can obtain a OAP/Concessionary Travel Pass from the relevant authority (government, local authority or council).
Your registration card must :
- Be dated within the last 6 months.
- Include your name and date of birth, which must match the details given on your application.
- Have a photo that resembles you.
This card is only available for asylum seekers.
You must not use a Grant of Status Letter (certificate of application letter), and must be able to provide a supporting travel document or immigration status document.
For help with your card, please contact the Home Office helpline: 020 7035 4848.
Your ID card must:
- Be valid and issued by the Northern Irish Electoral Office.
- Include your name and date of birth, and must match the details given on your application.
- Include a photo that resembles you.
For assistance with your ID card, please contact the Northern Irish Electoral Office.
To use a military I.D. card, the card :
- Must be valid and issued by the British Armed Forces.
- Must include your full name, including any middle names, and that this is the same name used for your application with us.
- Must include your date of birth, and that the date of birth given is the same as used for your application with us.
- Must include a photo that resembles you.
Acceptable documents:
Provide one of the following documents:
- Full or Abbreviated Birth/Adoption Certificate
- Certified copy of an Entry from the General Registry Office (England, Wales & Northern Ireland)
- Certified Copy of an Entry in the Register of Births (Scotland)
- A Birth Certificate registered at an overseas Embassy, consulate of Military Barracks (Only if issued pre-2014)
- Certified copy of an Entry from the Adopted Children Register.
To obtain any of these documents, please contact the relevant authority.
Requirements for your document:
To use a UK Birth/Adoption Certificate you must be 20 years old and under with no other form of I.D.
If you are over 20 years old and you have no other form of I.D. and you are:
- In a Care Home
- In Sheltered Housing
- In permanent Care
- In a Children's Home
- Living in Care at home.
Your certificate must also:
- Have the same name and date of birth as the details used in your application.
Acceptable documents:
Provide one of the following cards:
- Young Scot Card
- Transport Scotland Card
- Citizen Card
- Portman Group card
- Validate UK Card.
Requirements for your card:
In order to use a PASS/Young Scot card as an ID document, you must be 20 years old or under with no other form of ID.
If you are 20 years old or under and have no other form of I.D. your card:
- Must have a 'PASS' hologram on it.
- Must have the same name and date of birth as the details used in your application.
- Must have a photograph that resembles you.
To use a letter of introduction as proof of address, you'll need to apply in Branch.
The letter must:
- State that you are attending school and are 18 years old or younger.
- Be addressed to us (Royal Bank of Scotland).
- Be on the school's headed paper or stamped by the school.
- Include your full name, including any middle names, and is the same name used for your application with us.
- Include your address, and that the address given is the same address used for your application with us.
We can accept a Care/Foster Care Agreement as proof of address if:
- You have a different document to prove your ID.
- You are currently in Foster/Care and 18 or under.
- Your name and date of birth match your application for an account with us.
We'll need to confirm this information with social work either over the phone or in Branch.
To use a letter of introduction as proof of address, you'll need to apply in Branch.
You also must currently be in Care/Foster Care and be 18 years old or younger.
The letter must:
- Be addressed to the branch you go to for your application. The address must be the full branch address.
- Be dated.
- Include a reference from a local authority.
- Include your full name, including any middle names, and that this is the same name used for your application with us.
- Include your address, and that the address given is the same address used for your application with us.
Ready to apply?
Apply online without photo ID
Now you have your documents ready you can start your application online.
Remember, you will need to give us your original documents within 14 days.
You won't be able to use your account until we see your original documents and your reference number. You will be given your reference number when you complete the digital application.
Call us
If you need support you can call us to open your account. Just to let you know, we offer fewer products over the phone and it will take longer to open your account.
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24
- Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday (Opening hours may vary on Public Holidays). Calls may be recorded.
To get the correct proof of address documents, choose from the following options:
- Find out how to apply for one of our main proof of address documents by selecting the 'Find out how' option. Once you've received your document you can use this along with valid proof of ID to apply online.
- Check if you have any of our alternative proof of address documents. If you do, you can choose to use one of these instead but your application could take longer.
Select the following options and find out how to apply for proof of address
Once you've received your proof of address document in the post, you have two options to apply with us online:
- You can use your proof of address with a valid proof of ID to apply for a bank account online. You will need to also obtain a valid proof of ID to apply this way.
- You can use your proof of address to apply online without valid photo ID if you are able to get your original proof of address document to us in 14 days. If this sounds like a good option for you visit our guidance page.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Through Online Banking. Log in to Online Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'
- Contact your local branch
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
Please visit your local council website or contact your local council for a copy of your most recent council tax bill.
To find your local council please visit gov.uk/find-local-council.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
To get a copy of your mortgage statement please contact your mortgage provider for a copy of your most recent statement.
If unable to get a mortgage statement, you can also get a copy of correspondence about your mortgage from your solicitor.
To get a benefits agency document choose from the below:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can log in to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address. Relay UK: 18001 0800 328 5644.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address. Relay UK: 18001 0800 169 0190.
To get a copy of your credit union statement, please contact your credit union and ask them to provide you with a copy of your most recent statement.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you. Relay UK: 18001 0300 200 3310.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500. Relay UK: 18001 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
Check our alternative proof of address documents
It may be easiest for you to obtain photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and may require you to provide us with alternative documentation if you are unable to open an account online.
Your benefits letter must be:
- From the Department of Work & Pensions (DWP), Job Centre Plus or Universal Credit.
- Addressed to you.
- Dated within the last 12 months and confirm it is for a current/ongoing benefit.
- An e-statement, PDF or internet printed statements, and can only be used if you have acceptable proof of ID.
To obtain your Benefits Agency documents, you can choose from the options below:
Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - if you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address. Relay UK: 18001 0800 328 5644.
Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address. Relay UK: 18001 0800 169 0190.
To be eligible for an Address Verification letter you must:
- Use a valid proof of ID.
- Have a valid email address and UK mobile number.
- Live at a personal address, not a hotel.
To get your verification letter please call us on:
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24.
- Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
- What can I use for parent's proof of address? As a reminder, here are proof of address documents we would accept:
- Bank Statement
- Council Tax Bill
- Mortgage Statement/Solicitor Mortgage correspondence
- Full or Provisional UK driving licence
- HMRC Letter
- Credit Union Statement.
Your agreement document must:
- Evidence that you are current in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
Letter of Introduction from a School (Children 18 or under only)
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care (Children 18 or under only)
Your letter must:
- Evidence the child is currently in care/foster care and is 18 years old or younger.
- Be addressed to the applicant’s RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of the foster child, including middle names.
- Include the foster child’s full date of birth.
- Include the foster child’s home address including house number, street, town/county, country, and postcode.
Ready to apply?
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- Mortgage statement/Solicitor Mortgage correspondence
- HMRC letter
- Benefits Agency document.
You can find details for how to obtain these documents by using the 'Find out how' option above.
To find out how to open an account online, please visit our bank account hub.
Call us
If you need support you can call us to open your account. Just to let you know, we offer fewer products over the phone and it will take longer to open your account.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Do you have proof of your student status?
To confirm you’re a student and eligible for this account we require your unique 16-digit UCAS code. If you can’t find your code, please contact UCAS on 0371 468 0468 before starting the application. You'll also be able to find this by logging into the UCAS Hub (opens in new tab).
Do you have any of the following photo ID?
We need to verify your photo ID in the online application process, this will be done by our partner Mitek.
We accept the follow forms of photo ID
- Passport
- UK Full or Provisional Driving Licence
- EU/EEA Driving Licence
- EU/EEA National ID Card.
Do you have any of the following proof of address documents?
Your proof of address document must match the details in your application form
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Full or provisional UK driving licence
If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.
If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status.
You're all set. Ready to apply?
Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link.
Does your student status document prove your UK address?
We need to be able to prove you have been a UK resident for the last three years. We can do this by you providing us with your address.
If you have been able to provide proof of your student status, then this can also be used as your proof of address.
If your proof of student status has no address on it, then we'd recommend you get one of the above documents and then come back and apply with us later.
You're all set. Ready to apply?
Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link.
Do you have any of the following proof of address documents?
Your proof of address document must match the details in your application form
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Full or provisional UK driving licence
If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.
If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status.
Looks like you don't have photo ID
Based on your answers, you don't have photo ID but do have
- Proof of your student status
- Proof of address
If this is the case, we'd recommend you get photo ID and return to your application later once you have it. This is the only way to get you set up to apply for a student account online.
If you need a reminder of what photo ID we can accept, you can see this at the top of this page.
Looks like you don't have the right ID.
It looks like you don't have the right ID to apply for one of our student accounts right now, but we still have some options for you.
Get the ID you need
If you are a student but don't have the right ID at the moment, that's ok. We'd recommend that you get the ID we have asked for above and come back and apply for your new account later.
If you need more information about our student account and the features, visit our student account page for all of the details.
Apply for a different account
Our student account might not be the best account for you. We have a range of accounts available to apply for on our current account hub.
A student account might not be the best account for you
We can't offer you a student account without proof of your student status.
We recommend you get proof of your student status and then apply later. If you're not a student then you can apply for one of our other accounts instead.
Take a look at our range of accounts to find one that suits you.
Select your account type
Do you have any of the following proof of address documents?
Your proof of address document must match the details in your application form
- Benefits Agency document
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Credit Union statement
- Mortgage Statement/Solicitor Mortgage correspondence
- HMRC letter
- Council Tax bill
- Full or provisional UK driving licence.
Apply for a bank account online today
If you have your documents ready you can apply for a bank account online today.
Take a look at our range of accounts to find one that could suits your needs.
To get the correct proof of address documents, choose from the options below:
- Find out how to apply for one of our main proof of address documents by selecting the button below. Once you've reviewed your documents you can come back and apply online.
- Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but you'll need to apply via telephone which can take longer.
Select a document from the following list to find out how to use this as proof of address
Once you've received your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Through Online Banking. Log in to Online Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
Please visit your local council website or contact your local council for a copy of your most recent council tax bill.
To find your local council please visit gov.uk/find-local-council.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
To get a copy of your mortgage statement please contact your mortgage provider for a copy of your most recent statement.
If unable to get a mortgage statement, you can also get a copy of correspondence about your mortgage from your solicitor.
To get a benefits agency document choose from the below:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address.
To get a copy of your credit union statement, please contact your credit union and ask them to provide you with a copy of your most recent statement.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
Check our additional proof of address documents
It may be easiest for you to obtain one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and may require you to provide us with alternative documentation if you are unable to open an account online.
Your benefits letter must be:
- From the Department of Work & Pensions (DWP), Job Centre Plus or Universal Credit.
- Addressed to you.
- Dated within the last 12 months and confirm it is for a current/ongoing benefit.
- An e-statement, PDF or internet printed statement and can only be used if you have acceptable proof of ID.
To obtain your Benefits Agency documents, you can choose from the options below:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address.
To be eligible for an Address Verification letter you must:
- Use a valid proof of ID.
- Have a valid email address and UK mobile number.
- Live at a personal address, not a hotel.
To get your verification letter please call us on:
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24.
- Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
- What can I use for parent's proof of address? As a reminder, here are proof of address documents we would accept:
- Bank Statement
- Council Tax Bill
- Mortgage Statement/Solicitor Mortgage correspondence
- Full or Provisional UK driving licence
- HMRC Letter
- Credit Union Statement.
Your agreement document must:
- Evidence that you are currently in foster care or care.
- Evidence that you are 18 years old or under.
- Contain your full name (inc. middle name) and date of birth. Both of which must match those used in your application.
Letter of Introduction from a School (Children 18 or under only)
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care (Children 18 or under only)
Your letter must:
- Evidence the child is currently in Care/Foster Care and is 18 years old or younger.
- Be addressed to the applicant's Royal Bank of Scotland branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Be dated with the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include full name of foster child including middle names.
- Include foster child’s full DOB.
- Include home address including House number, Street, Town/County, Country, Postcode.
Ready to apply?
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with your photo ID to apply online.
As a reminder, the documents we can accept with your photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- Mortgage statement/Solicitor Mortgage correspondence
- HMRC letter
- Benefits Agency document.
You can find details for how to obtain these documents by using the 'Find out how' option above.
To find out how to get started please visit our bank account hub.
Call us
If you need support you can call us to open your account. Just to let you know, we offer fewer products over the phone and it will take longer to open your account.
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24
- Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday (Opening hours may vary on Public Holidays). Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Do you have a valid Biometric Residency Permit (BRP) or UK Government share code?
To support your photo ID, we need to see your valid Biometric Residency Permit (BRP) or a UK Government share code to prove your right to reside in the UK.
For more information or to apply for a share code, please vist gov.uk.
Do you have any of the following proof of address documents?
Your proof of address document must match the details in your application form
- Benefits Agency document
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Credit Union statement
- Mortgage Statement/Solicitor Mortgage correspondence
- HMRC letter
- Council Tax bill
- Full or provisional UK driving licence.
Do you have any of our alternative ID documents?
It may be easiest for you to obtain photo ID or one of our alternative ID documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help.
Your benefits letter must:
- Be from the Department of Work & Pensions (DWP), Job Centre Plus or Universal Credit.
- Be addressed to you.
- Be dated within the last 12 months and confirm it is for a current/ongoing benefit.
Please note, e-statements, PDF's or internet printed statements can only to be used if you have acceptable proof of ID.
To get a benefits agency document choose from the following options:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address.
Your HMRC letter must be either:
- HMRC Notice of Tax Coding Letter.
- National Insurance Confirmation Letter.
1. HMRC Notice of Tax Coding Letter
If you're using this letter, then the letter must:
- Be the original mailed letter.
- Have personal details matching the application form:
- Name
- Address.
- Include either Date of Birth or National Insurance Number (NINO).
- Be for the current or previous tax year.
2. National Insurance Confirmation Letter
If you're using this letter, then the letter must:
- Be the original mailed letter.
- Include personal details matching the application form:
- Name
- Address.
- Include either Date of Birth or National Insurance Number (NINO).
Please note: The letter does not need to be dated but if it is then:
- It must be within the last 12 months.
- If the letter isn’t dated then this is still acceptable.
How to get an HMRC letter:
To get a letter from HMRC choose from the options below:
- Tax code letter
To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you. - National Insurance number
Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps. Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
Your travel pass must:
- Be a pass providing free or preferential travel rates on public transport issued by a government, local authority or council.
- Prove that you are over 60 or have reached pensionable age, or have an eligible disability.
- Be valid and in date.
- Display a name and date of birth that match those used your application form.
- Have a photo that resembles you.
You can obtain a OAP/Concessionary Travel Pass from the relevant authority (government, local authority or council).
Your registration card must :
- Be dated within the last 6 months.
- Include your name and date of birth, which must match the details given on your application.
- Have a photo that resembles you.
This card is only available for asylum seekers.
You must not use a Grant of Status Letter (certificate of application letter), and must be able to provide a supporting travel document or immigration status document.
For help with your card, please contact the Home Office helpline: 020 7035 4848.
Your ID card must:
- Be valid and issued by the Northern Irish Electoral Office.
- Include your name and date of birth, and must match the details given on your application.
- Include a photo that resembles you.
For assistance with your ID card, please contact the Northern Irish Electoral Office.
To use a military I.D. card, the card :
- Must be valid and issued by the British Armed Forces.
- Must include your full name, including any middle names, and that this is the same name used for your application with us.
- Must include your date of birth, and that the date of birth given is the same as used for your application with us.
- Must include a photo that resembles you.
Acceptable documents:
Provide one of the following documents:
- Full or Abbreviated Birth/Adoption Certificate
- Certified copy of an Entry from the General Registry Office (England, Wales & Northern Ireland)
- Certified Copy of an Entry in the Register of Births (Scotland)
- A Birth Certificate registered at an overseas Embassy, consulate of Military Barracks (Only if issued pre-2014)
- Certified copy of an Entry from the Adopted Children Register.
To obtain any of these documents, please contact the relevant authority.
Requirements for your document:
To use a UK Birth/Adoption Certificate you must be 20 years old and under with no other form of I.D.
If you are over 20 years old and you have no other form of I.D. and you are:
- In a Care Home
- In Sheltered Housing
- In permanent Care
- In a Children's Home
- Living in Care at home.
Your certificate must also:
- Have the same name and date of birth as the details used in your application.
Acceptable documents:
Provide one of the following cards:
- Young Scot Card
- Transport Scotland Card
- Citizen Card
- Portman Group card
- Validate UK Card.
Requirements for your card:
In order to use a PASS/Young Scot card as an ID document, you must be 20 years old or under with no other form of ID.
If you are 20 years old or under and have no other form of I.D. your card:
- Must have a 'PASS' hologram on it.
- Must have the same name and date of birth as the details used in your application.
- Must have a photograph that resembles you.
To use a letter of introduction as proof of address, you'll need to apply in Branch.
The letter must:
- State that you are attending school and are 18 years old or younger.
- Be addressed to us (Royal Bank of Scotland).
- Be on the school's headed paper or stamped by the school.
- Include your full name, including any middle names, and is the same name used for your application with us.
- Include your address, and that the address given is the same address used for your application with us.
We can accept a Care/Foster Care Agreement as proof of address if:
- You have a different document to prove your ID.
- You are currently in Foster/Care and 18 or under.
- Your name and date of birth match your application for an account with us.
We'll need to confirm this information with social work either over the phone or in Branch.
To use a letter of introduction as proof of address, you'll need to apply in Branch.
You also must currently be in Care/Foster Care and be 18 years old or younger.
The letter must:
- Be addressed to the branch you go to for your application. The address must be the full branch address.
- Be dated.
- Include a reference from a local authority.
- Include your full name, including any middle names, and that this is the same name used for your application with us.
- Include your address, and that the address given is the same address used for your application with us.
Ready to apply?
Apply online without photo ID
Now you have your documents ready you can start your application online.
Remember, you will need to give us your original documents within 14 days.
You won't be able to use your account until we see your original documents and your reference number. You will be given your reference number when you complete the digital application.
Call us
If you need support you can call us to open your account. Just to let you know, we offer fewer products over the phone and it will take longer to open your account.
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24
- Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday (Opening hours may vary on Public Holidays). Calls may be recorded.
To get the correct proof of address documents, choose from the following options:
- Find out how to apply for one of our main proof of address documents listed about by selecting the button below. Once you've recieved your document you can come back and apply online.
- Check if you have any of our alternative proof of address documents. If you do, you can choose to use one of these instead but you'll need to apply via telephone which can take longer.
Select the following options and find out how to apply for proof of address
Once you've received your proof of address document in the post, you have two options to apply with us online:
- You can use your proof of address with a valid proof of ID to apply for a bank account online. You will need to also obtain a valid proof of ID to apply this way.
- You can use your proof of address to apply online without valid photo ID if you are able to get your original proof of address document to us in 14 days. If this sounds like a good option for you visit our guidance page.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Through Online Banking. Log in to Online Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
Please visit your local council website or contact your local council for a copy of your most recent council tax bill.
To find your local council please visit gov.uk/find-local-council.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
To get a copy of your mortgage statement please contact your mortgage provider for a copy of your most recent statement.
If unable to get a mortgage statement, you can also get a copy of correspondence about your mortgage from your solicitor.
To get a benefits agency document choose from the below:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address.
To get a copy of your credit union statement, please contact your credit union and ask them to provide you with a copy of your most recent statement.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
Check our alternative proof of address documents
It may be easiest for you to obtain photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and may require you to provide us with alternative documentation if you are unable to open an account online.
Your benefits letter must:
- Be from the Department of Work & Pensions (DWP), Job Centre Plus or Universal Credit.
- Be addressed to you.
- Be dated within the last 12 months and confirm it is for a current/ongoing benefit.
- Be an e-statement, PDF or internet printed statement, and can only be used if you have acceptable proof of ID.
To obtain a your Benefits Agency documents, you can choose from the options below:
1. Universal Credit letter
- Online - if you applied for Universal Credit online, you can login to the universal credit portal by visiting universal-credit.service.gov.uk and add a note to the 'journal' requesting your benefits letter to be sent to in the post to your home address.
- Telephone - If you applied for the benefits over the phone, call 0800 328 5644 and request for this to be sent in the post to your home address.
2. Job Centre Plus letter
- Call 0800 169 0190 and ask for this to be sent out in the post in to your home address.
To be eligible for an Address Verification letter you must:
- Use a valid proof of ID.
- Have a valid email address and UK mobile number.
- Live at a personal address, not a hotel.
To get your verification letter please call us on:
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24.
- Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
- What can I use for parent's proof of address? As a reminder, here are proof of address documents we would accept:
- Bank Statement
- Council Tax Bill
- Mortgage Statement/Solicitor Mortgage correspondence
- Full or Provisional UK driving licence
- HMRC Letter
- Credit Union Statement.
Your agreement document must:
- Evidence that you are current in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
Letter of Introduction from a School (Children 18 or under only)
Your letter must:
- Evidence that the child is currently attending the school and be 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care (Children 18 or under only)
Your letter must:
- Evidence the child is currently in Care/Foster Care and be 18 years old or younger.
- Be addressed to the applicant's RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of foster child including middle names.
- Include the foster child’s full date of birth.
- Include home address including House number, Street, Town/County, Country, Postcode.
Ready to apply?
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- Mortgage statement/Solicitor Mortgage correspondence
- HMRC letter
- Benefits Agency document
You can find details for how to obtain these documents by using the 'Find out how' option above.
To find out how to get started please visit our bank account hub.
Call us
If you need support you can call us to open your account. Just to let you know, we offer fewer products over the phone and it will take longer to open your account.
- Phone: 0345 724 24 24
- Relay UK: 18001 0345 724 24 24
- Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday (Opening hours may vary on Public Holidays). Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK
- Are unable to get the documents mentioned above without a cost
Please choose from the below options
Welcome to the UK
Here at the Royal Bank of Scotland we want to help. For us this means giving you access to free and simple UK banking and support both online and in our branches with our basic bank account designed around you.
If you're interested in opening an account with us click the link below to find out how to apply.
Applying for a bank account in branch
If you're an Asylum seeker and are looking to open an account with us, please visit your local branch so they can help you complete an application.
You can use your ARC (Application Registration Card) as proof of ID, so take this with you along with proof of address if you have this. Take a look at our list of acceptable documents below to know what we can accept as proof of address.
- Council Tax bill
- Bank/building society statement
- HMRC letter
- Benefits letter
- Credit union statement
- Utility bill
- Tenancy agreement from local council or housing association
- Mortgage correspondence.
How to apply without access to ID
We work hard to stop criminals from opening bank accounts using fake or stolen ID. We try to do this by verifying all our new customers with proof of identity and address documents.
If you don't have these documents, we may still be able to support you if you meet the following criteria:
- Have the right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned previously without cost.
Please visit us in branch to see how we could help.
Are you a student and have lived in the UK for 3 or more years?
You can only apply for a Student account if you have lived in the UK for more than 3 years.
If you have lived in the UK for 3 or more years, we then are not able to offer you a student account with us.
Do you have proof of student status?
To apply for our student account, you'll need proof of your UK student status. The simplest and fastest way to show us you're a student is by using your UCAS status code. This is a 16-digit code emailed to you by UCAS and will be unique to you. You'll also be able to find this by logging into the UCAS Hub (opens in new tab).
If you can't find your UCAS status code, you can contact UCAS on 0371 468 0468 who will reissue the code within 24 hours.
If you don’t provide your UCAS number in the application form, we’ll accept any of the below documents as proof of your UK student status. You’ll need to manually upload one of the below documents after you submit your Student account application.
- Letter from UCAS
- Letter of acceptance
- Enrolment offer
- Enrolment certificate
- Student loan or finance letter
- Students Awards agency for Scotland (SAAS)
- Local education authority award letter.
Do you have any of the following photo ID?
We need to verify your photo ID in the online application process, this will be done by our partner Mitek.
We accept the follow forms of photo ID:
- Passport
- UK Full or Provisional Driving Licence
- EU/EEA Driving Licence
- EU/EEA National ID Card
Do you have any of the following proof of address documents?
Your proof of address document must match the details in your application form.
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Full or provisional UK driving licence
If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.
If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status.
You're all set. Ready to apply?
Looks like you have all the ID we need. If you're ready to apply you can do this online today.
Does your student status document prove your UK address?
We need to be able to prove you have been a UK resident for the last three years. We can do this by you providing us with your address.
If you have been able to provide proof of your student status, then this can also be used as your proof of address.
If your proof of student status has no address on it, then we'd recommend you get one of the above documents and then come back and apply with us later.
You're all set. Ready to apply?
Looks like you have all the ID we need. If you're ready to apply you can do this online today.
Do you have any of the proof of address documents listed below?
Your proof of address document must match the details in your application form
- Utility bill (e.g. gas or electricity bill)
- Bank statement
- Full or provisional UK driving licence
If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.
If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status.
Looks like you don't have photo ID
Based on your answers, you don't photo ID but do have
- Proof of your student status
- Proof of address
If this is the case, we'd recommend you get photo ID and return to your application later once you have it. This is the only way to get you set up to apply for a student account online.
If you need a reminder of what photo ID we can accept, you can see this at the top of this page.
Looks like you don't have the right ID.
It looks like you don't have the right ID to apply for one of our student accounts right now, but we still have some options for you.
Get the ID you need
If you are a student but don't have the right ID at the moment, that's ok. We'd recommend that you get the ID we have asked for above and come back and apply for your new account later.
If you need more information about our student account and the features, visit our student account page for all of the details.
Apply for a different account
Our student account might not be the best account for you. We have a range of accounts available to apply for on our current account hub.
A student account might not be the best account for you
We can't offer you a student account without proof of your student status.
We recommend you get proof of your student status and then apply later. If you're not a student then you can apply for one of our other accounts instead.
Take a look at our range of accounts to find one that suits you.
What's your nationality?
The nationality you select should match the details on your application and the nationality on your ID.
What's your age?
To make sure you get the right ID for the account you'd like to apply for, we need to narrow down your age a bit more.
What type of account do you want?
We offer our student account to students that are 17 years old. If you are a student then this could be the right account for you.
If you want to apply for a student account we'll need your unique 16-digit UCAS code when you apply. Follow the 'Student account' option to find out more.
Do you have photo ID?
We need to check your photo ID in the online application process, this will be done by our partner Mitek.
This has to be your photo ID and not your parent or guardian's. Your photo ID must be valid and in date.
We'll need you to have either:
- A Passport
- A UK Full or Provisional Driving Licence
- A PASS card
- An ID card from an EU or EEA country
Do you have a proof of address?
- Full or provisional UK driving licence
- Utility bill (e.g. gas or electricity bill)
- Council Tax bill
- HMRC letter
- Bank, building society or credit union statement.
It must show your name and address, and be an original copy. We can't accept downloaded copies of letters or mobile phone bills.
Apply for your account today
If you have all your documents ready you can apply online for a bank account today. You will complete your application completely online.
To get the correct proof of address documents, choose from the options below:
- Find out how to apply for one of our main proof of address documents by selecting the button below. Once you've reviewed your documents you can come back and apply online.
- Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but you'll need to apply via telephone which can take longer.
Select a document from the following list to find out how to use this as proof of address
Once you've received your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online.
To use your driving licence, it must be:
- A full or provisional photocard licence (the paper counterpart is no longer valid as legal ID) issued in the UK
- Match the date of birth used when applying
- Match the exact name used when applying
- Match the exact address used when applying
- Valid/in date.
If the address on your UK Full or Provisional Driving Licence matches your application, you can use this one document for both proof of identity and proof of address.
Please visit your local council website or contact your local council for a copy of your most recent council tax bill.
To find your local council please visit gov.uk/find-local-council.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Through Online Banking. Log in to Online Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you. Relay UK: 18001 0300 200 3310.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500. Relay UK: 18001 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
To get a copy of your credit union statement, please contact your credit union and ask them to provide you with a copy of your most recent statement.
Check our alternative proof of address documents
It may be easiest for you to get photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and we might need to see alternative documentation.
Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we would accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Your agreement document must:
- Evidence that you are current in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
Letter of Introduction from a School
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care
Your letter must:
- Evidence the child is currently in care/foster care and is 18 years old or younger.
- Be addressed to the applicant’s RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of the foster child, including middle names.
- Include the foster child’s full date of birth.
- Include the foster child’s home address including house number, street, town/county, country, and postcode.
Next steps to apply
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- HMRC letter
To find out how to open an account online, please visit our Teen bank account page.
As a reminder, without a valid proof of ID or proof of address, you will need the help of a parent or guardian to open your account. Your parent or guardian will need to have an account with us and you will still need to prove your identify and address.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Does your parent or guardian have an account with us?
Without your own photo ID, you can apply with the help of a parent or guardian who has an account with us.
Your parent or guardian must have an account with the Royal Bank of Scotland to be able to help with your application.
Do you have a UK birth or adoption certificate?
We can use your birth certificate, along with your parent or guardian's account to identify you when applying online.
Once you're done with the application, we'll need your parent or guardian to either pop into branch or post us your birth certificate so that we can get your account up and running.
Good news, you can apply online for your account
It looks like you have all the right ID to start your application online.
As you don't have photo ID, we'll need your parent or guardian to pop into branch or post us your birth certificate so that we can complete your application.
Before you start, we need you to check the following:
- If you have a different last name from your parent, we will need to see a proof of relationship to open your account. Check the following list to see what documents we can accept.
- We might also need to check a proof of address document when we set up your account. Check out the 'Proof of address we accept' list below to see what we might ask for.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Proof of address documents we accept
We may need to check that your address is right during your application. Check the following list to see if you have one of these documents.
We've also included how to get one of these documents to help you with your application.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
You can use two letters from HMRC as your proof of address:
- Notice of Tax Coding Letter
- National Insurance Confirmation Letter.
Your HMRC Letter must:
- Be the original mailed letter.
- Have personal details that match those on your application.
- Be addressed to the same place as your application.
- Include your date of birth or National Insurance Number.
- Be for the current or last tax year.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank Statement
- Council Tax Bill
- Mortgage Statement/Solicitor Mortgage correspondence
- Full or Provisional UK driving licence
- HMRC Letter
- Credit Union Statement.
Get the right ID before applying
Sorry, you can't apply for an account at the moment because we need you to prove your identity and address.
You have the option to either:
- Get the right documents to apply yourself. You can use this tool to understand what ID we can accept.
- Apply with the help of a parent or guardian.
If you apply with a parent or guardian, they must be a Royal Bank of Scotland customer.
Once they've applied, got their welcome email and their Online Banking details, come back to our website and start your application. Simple!
Check our alternative proof of address documents
It may be easiest for you to get photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and we might need to see alternative documentation.
Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we would accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Your agreement document must:
- Evidence that you are currently in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
If you use this document, confirmation from the local council or social worker must be confirmed either by a visit from a representative to branch or via a call back to confirm that the details are correct.
Letter of Introduction from a School
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care
Your letter must:
- Evidence the child is currently in care/foster care and is 18 years old or younger.
- Be addressed to the applicant’s RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of the foster child, including middle names.
- Include the foster child’s full date of birth.
- Include the foster child’s home address including house number, street, town/county, country, and postcode.
Next steps to apply
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- HMRC letter
To find out how to open an account online, please visit our Teen bank account page.
As a reminder, without a valid proof of ID or proof of address, you will need the help of a parent or guardian to open your account online. Your parent or guardian will need to have an account with us and you will still need to prove your identify and address.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
How to get the ID you need to apply
Even though your parent banks with us, we'll still need to see some ID from you to open an account.
You can apply online with your birth certificate, you can get a copy of your certificate from:
- England and Wales:
The General Register Office - Scotland:
The National Records of Scotland - Northern Ireland:
The General Register Office for Northern Ireland
Once you have a copy of your birth certificate, we'll need your parent or guardian to pop into branch or post us this so that we can complete your application.
We might also need you to check the following:
- You have a proof of address ready from the following list. We might also need to check this as we set up your account.
- If you have a different last name from your parent, we will also need to see a proof of relationship to open your account. We can use your birth certificate to do this. Check the following list to see what documents we can accept.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Proof of address documents we accept
We may need to check that your address is right during your application. Check the following list to see if you have one of these documents.
We've also included how to get one of these documents to help you with your application.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
You can use two letters from HMRC as your proof of address:
- Notice of Tax Coding Letter
- National Insurance Confirmation Letter.
Your HMRC Letter must:
- Be the original mailed letter.
- Have personal details that match those on your application.
- Be addressed to the same place as your application.
- Include your date of birth or National Insurance Number.
- Be for the current or last tax year.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Get the right ID before applying
Sorry, you can't apply for an account at the moment because we need you to prove your identity and address.
You have the option to either:
- Get the right documents to apply yourself. You can use this tool to understand what ID we can accept.
- Apply with the help of a parent or guardian.
If you apply with a parent or guardian, they must be a Royal Bank of Scotland customer.
Once they've applied, got their welcome email and their Online Banking details, come back to our website and start your application. Simple!
Do you need some more help to apply by yourself?
Check our alternative proof of address documents
It may be easiest for you to get photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and we might need to see alternative documentation.
Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we would accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Your agreement document must:
- Evidence that you are currently in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
Letter of Introduction from a School
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care
Your letter must:
- Evidence the child is currently in care/foster care and is 18 years old or younger.
- Be addressed to the applicant’s RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of the foster child, including middle names.
- Include the foster child’s full date of birth.
- Include the foster child’s home address including house number, street, town/county, country, and postcode.
Next steps to apply
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- HMRC letter
To find out how to open an account online, please visit our Teen bank account page.
As a reminder, without a valid proof of ID or proof of address, you will need the help of a parent or guardian to open your account. Your parent or guardian will need to have an account with us and you will still need to prove your identify and address.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Find out what ID you need for a student account
Sounds like you want to apply for a student account.
If you need to know what ID we accept for a student account then you'll need to start the questions you've just answered again.
Navigate back to the top of the 'Documents we accept' section on this page, select 'Over 18' and then when asked what account type you'd like, select 'Student'. We'll then be able to help you understand what ID you need for this type of account.
Remember, we'll need your 16-digit UCAS code to verify your student status.
Does your parent or guardian have an account with us?
Your parent or guardian must have a bank account with the Royal Bank of Scotland for you to apply for a child or teen account with us.
If they don't have an account with us, they can check out our current account hub to apply for an account.
Do you have photo ID?
We need to check your photo ID in the online application process, this will be done by our partner Mitek.
This has to be your photo ID and not your parent or guardian's. Your photo ID must be valid and in date.
We'll need you to have either:
- A Passport
- A UK Full or Provisional Driving Licence
- A PASS card
- An ID card from an EU or EEA country.
Good news, you can apply online for your account
It looks like you have all the right ID to start your application online.
Before you start, we need you to check the following:
- You have a proof of address ready from the following list. We might also need to check this as we set up your account.
- If you have a different last name from your parent, we will also need to see a proof of relationship to open your account. Check the following list to see what documents we can accept.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Proof of address documents we accept
We may need to check that your address is right during your application. Check the following list to see if you have one of these documents.
We've also included how to get one of these documents to help you with your application.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
You can use two letters from HMRC as your proof of address:
- Notice of Tax Coding Letter
- National Insurance Confirmation Letter.
Your HMRC Letter must:
- Be the original mailed letter.
- Have personal details that match those on your application.
- Be addressed to the same place as your application.
- Include your date of birth or National Insurance Number.
- Be for the current or last tax year.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Do you have a UK birth or adoption certificate?
We can use your birth certificate, along with your parent or guardian's account to identify you when applying online.
Once you're done with the application, we'll need your parent or guardian to either pop into branch or post us your birth certificate so that we can get your account up and running.
Good news, you can apply online for your account
It looks like you have all the right ID to start your application online.
As you don't have photo ID, we'll need your parent or guardian to pop into branch or post us your birth certificate so that we can complete your application.
Before you start, we need you to check the following:
- If you have a different last name from your parent, we will need to see a proof of relationship to open your account. Check the following list to see what documents we can accept.
- We might also need to check a proof of address document when we set up your account. Check out the 'Proof of address we accept' list below to see what we might ask for.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Proof of address documents we accept
We may need to check that your address is right during your application. Check the following list to see if you have one of these documents.
We've also included how to get one of these documents to help you with your application.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
You can use two letters from HMRC as your proof of address:
- Notice of Tax Coding Letter
- National Insurance Confirmation Letter.
Your HMRC Letter must:
- Be the original mailed letter.
- Have personal details that match those on your application.
- Be addressed to the same place as your application.
- Include your date of birth or National Insurance Number.
- Be for the current or last tax year.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank Statement
- Council Tax Bill
- Mortgage Statement/Solicitor Mortgage correspondence
- Full or Provisional UK driving licence
- HMRC Letter
- Credit Union Statement.
You don't have the right ID to apply yet, but we can help
To apply for a Child or Teen account online, we need to see the following ID:
- Photo ID, such as a Passport
- A UK birth or adoption certificate
We have alternative ID options that you could use instead. If you choose to use one of these options, you will need to apply on the phone and it will take longer to open your account.
We'll also ask for proof of relationship if your last name is different from your parents. You can see the documents we'll accept as proof of relationship below.
Check our alternative proof of address documents
It may be easiest for you to get photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and we might need to see alternative documentation.
Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we would accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Your agreement document must:
- Evidence that you are currently in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
If you use this document, confirmation from the local council or social worker must be confirmed either by a visit from a representative to branch or via a call back to confirm that the details are correct.
Letter of Introduction from a School
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care
Your letter must:
- Evidence the child is currently in care/foster care and is 18 years old or younger.
- Be addressed to the applicant’s RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of the foster child, including middle names.
- Include the foster child’s full date of birth.
- Include the foster child’s home address including house number, street, town/county, country, and postcode.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Next steps to apply
Apply online
To apply online we need to see photo ID or your UK birth or adoption certificate.
The photo ID documents we can accept are:
- A passport
- An ID card from an EU or EEA country
- A PASS card
- A provisional UK driving licence
If want to apply online, we recommend obtaining one of the above documents and returning to complete your application later.
You can also apply online with your UK birth or adoption certificate. Without photo ID, we'll need your parent or guardian to pop into branch or post us your birth certificate so that we can open the account.
To get a copy of your UK birth or adoption certificate, contact the following bodies:
You can get a copy of your certificate from:
- England and Wales:
The General Register Office
- Scotland:
The National Records of Scotland
- Northern Ireland:
The General Register Office for Northern Ireland
When you are ready to open the account, please visit our Teen bank account page.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Your parent or guardian must have a current account with us to open your account
You can't apply just yet because we need your parent or guardian to have an account with us. Fancy having them join the Royal Bank of Scotland? They can check out our account options below.
After they've opened their account and got their Online Banking sorted, visit our Revolve account page and start your application.
Eligibility conditions & criteria apply.
Apply for a NatWest Rooster Money account
If you are under 11, you can't get a bank account with us just yet but you can get a NatWest Rooster Money account instead.
With Rooster Money, you can get a prepaid debit card for kids between the ages of 6 and 17.
You can find out what ID options you need to get Rooster Card on our Rooster Money page.
What's your age?
To make sure you get the right ID for the account you'd like to apply for, we need to narrow down your age a bit more.
What type of account do you want?
We offer our student account to students that are 17 years old. If you are a student then this could be the right account for you.
If you want to apply for a student account we'll need your unique 16-digit UCAS code when you apply. Follow the 'Student account' option to find out more.
Do you have a passport?
We need to check your photo ID (passport) in the online application process, this will be done by our partner Mitek.
This has to be your photo ID and not your parent or guardian's. Your photo ID must be valid and in date.
Your passport must:
- Be valid and in date
- Include your full name
- Include your date of birth
- Have a photo that resembles you
- Be supported by a VISA / Biometric Residency Permit (BRP) OR a valid UK Government share code.
To apply for a share code, please visit gov.uk.
Do you have a valid Biometric Residency Permit (BRP) or UK Government share code?
To support your photo ID, we need to see your valid Biometric Residency Permit (BRP) or a UK Government share code to prove your right to reside in the UK.
This has to be your BRP or share code and not your parent or guardian's, and it must be valid.
For more information or to apply for a share code, please visit gov.uk.
Do you have a proof of address?
- Full or provisional UK driving licence
- Utility bill (e.g. gas or electricity bill)
- Council Tax bill
- HMRC letter
- Bank, building society or credit union statement
It must show your name and address, and be an original copy. We can't accept downloaded copies of letters or mobile phone bills.
Apply for your account today
If you have all your documents ready you can apply online for a bank account today. You will complete your application completely online.
Does your parent or guardian have an account with us?
Without your own photo ID, you can apply with the help of a parent or guardian who has an account with us.
Your parent or guardian must have an account with the Royal Bank of Scotland to be able to help with your application.
Get the right ID before applying
Sorry, you can't apply for an account at the moment because we need you to prove your identity and address.
You have the option to either:
- Get the right documents to apply yourself. We can help you to do this by following the options below.
- Apply with the help of a parent or guardian.
If you apply with a parent or guardian, they must be a Royal Bank of Scotland customer.
Once they've applied, got their welcome email and their Online Banking details, come back to our website and start your application. Simple!
Need some help to apply without a parent or guardian?
Looks like you don't have the ID you need to apply at the moment, but we still have some options for you. Look at the following options to see what you can do next.
Next steps to apply
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID and a valid BRP or share code to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- HMRC letter
To find out how to open an account online, please visit our Teen bank account page.
As a reminder, without a valid proof of ID or proof of address, you will need the help of a parent or guardian to open your account. Your parent or guardian will need to have an account with us and you will still need to prove your identify and address.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Do you have a valid Biometric Residency Permit (BRP) or UK Government share code?
As part of your application, we need to see your valid Biometric Residency Permit (BRP) or a UK Government share code to prove your right to reside in the UK.
This has to be your BRP or share code and not your parent or guardian's, and it must be valid.
For more information or to apply for a share code, please visit gov.uk.
Does your parent or guardian have an account with us?
Without your own photo ID, you can apply with the help of a parent or guardian who has an account with us.
Your parent or guardian must have an account with the Royal Bank of Scotland to be able to help with your application.
You're nearly ready to apply
As you don't have photo ID, we need you to get a few more documents before you can do your application online.
You should obtain photo ID to accompany your Biometric Residency Permit or UK Government share code, and then you can apply online with us.
We may also need you to check the following:
- You have a proof of address ready from the following list. We might also need to check this as we set up your account.
- If you have a different last name from your parent, we will also need to see a proof of relationship to open your account. Check the following list to see what documents we can accept.
If you can't apply online and need more help then check how we can help below.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Proof of address documents we accept
We may need to check that your address is right during your application. Check the following list to see if you have one of these documents.
We've also included how to get one of these documents to help you with your application.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
You can use two letters from HMRC as your proof of address:
- Notice of Tax Coding Letter
- National Insurance Confirmation Letter.
Your HMRC Letter must:
- Be the original mailed letter.
- Have personal details that match those on your application.
- Be addressed to the same place as your application.
- Include your date of birth or National Insurance Number.
- Be for the current or last tax year.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Next steps to apply
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- HMRC letter
To find out how to open an account online, please visit our Teen bank account page.
As a reminder, without a valid proof of ID or proof of address, you will need the help of a parent or guardian to open your account online. Your parent or guardian will need to have an account with us and you will still need to prove your identify and address.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Get the right ID before applying
Sorry, you can't apply for an account at the moment because we need you to prove your identity and address.
You have the option to either:
- Get the right documents to apply yourself. You can use this tool to understand what ID we can accept.
- Apply with the help of a parent or guardian.
If you apply with a parent or guardian, they must be a Royal Bank of Scotland customer.
Once they've applied, got their welcome email and their Online Banking details, come back to our website and start your application. Simple!
Do you need some more help to apply by yourself?
Check our alternative proof of address documents
It may be easiest for you to get photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and we might need to see alternative documentation.
Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we would accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Your agreement document must:
- Evidence that you are currently in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
Letter of Introduction from a School
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care
Your letter must:
- Evidence the child is currently in care/foster care and is 18 years old or younger.
- Be addressed to the applicant’s RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of the foster child, including middle names.
- Include the foster child’s full date of birth.
- Include the foster child’s home address including house number, street, town/county, country, and postcode.
Next steps to apply
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- HMRC letter
To find out how to open an account online, please visit our Teen bank account page.
As a reminder, without a valid proof of ID or proof of address, you will need the help of a parent or guardian to open your account. Your parent or guardian will need to have an account with us and you will still need to prove your identify and address.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in Branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Does your parent or guardian have an account with us?
Without your own photo ID, you can apply with the help of a parent or guardian who has an account with us.
Your parent or guardian must have an account with the Royal Bank of Scotland to be able to help with your application.
Get the right ID before applying
Sorry, you can't apply for an account at the moment because we need you to prove your identity and address.
You have the option to either:
- Get the right documents to apply yourself. We can help you to do this by following the options below.
- Apply with the help of a parent or guardian.
If you apply with a parent or guardian, they must be a Royal Bank of Scotland customer.
Once they've applied, got their welcome email and their Online Banking details, come back to our website and start your application. Simple!
Need some help to apply without a parent or guardian?
Looks like you don't have the ID you need to apply at the moment, but we still have some options for you. Look at the following options to see what you can do next.
Next steps to apply
Apply online
If you are able to obtain one of our main proof of address documents then you can use this along with a valid photo ID and a valid BRP or share code to apply online.
As a reminder, the documents we can accept with a valid photo ID online are:
- Full or provisional UK driving licence
- Council Tax bill
- Utility bill
- Bank statement
- Credit union statement
- HMRC letter
To find out how to open an account online, please visit our Teen bank account page.
As a reminder, without a valid proof of ID or proof of address, you will need the help of a parent or guardian to open your account. Your parent or guardian will need to have an account with us and you will still need to prove your identify and address.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Apply in branch
If you meet all of the following criteria please visit us in branch to see if we can help:
- Right to reside in the UK.
- Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK.
- Are unable to get the documents mentioned above without a cost.
Find out what ID you need for a student account
Sounds like you want to apply for a student account.
If you need to know what ID we accept for a student account then you'll need to start the questions you've just answered again.
Navigate back to the top of the 'Documents we accept' section on this page, select 'Over 18' and then when asked what account type you'd like, select 'Student'. We'll then be able to help you understand what ID you need for this type of account.
Remember, we'll need your 16-digit UCAS code to verify your student status.
Does your parent or guardian have an account with us?
Your parent or guardian must have a bank account with the Royal Bank of Scotland for you to apply for a child or teen account with us.
If they don't have an account with us, they can check out our current account hub to apply for an account.
Do you have a passport?
We need to check your photo ID (passport) in the online application process, this will be done by our partner Mitek.
This has to be your photo ID and not your parent or guardian's. Your photo ID must be valid and in date.
Your passport must:
- Be valid and in date
- Include your full name
- Include your date of birth
- Have a photo that resembles you
- Be supported by a VISA / Biometric Residency Permit (BRP) OR a valid UK Government share code.
To apply for a share code, please visit gov.uk.
Good news, you can apply online for your account
It looks like you have all the right ID to start your application online.
Before you start, we need you to check the following:
- You have a proof of address ready from the following list. We might also need to check this as we set up your account.
- If you have a different last name from your parent, we will also need to see a proof of relationship to open your account. Check the following list to see what documents we can accept.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Proof of address documents we accept
We may need to check that your address is right during your application. Check the following list to see if you have one of these documents.
We've also included how to get one of these documents to help you with your application.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
You can use two letters from HMRC as your proof of address:
- Notice of Tax Coding Letter
- National Insurance Confirmation Letter.
Your HMRC Letter must:
- Be the original mailed letter.
- Have personal details that match those on your application.
- Be addressed to the same place as your application.
- Include your date of birth or National Insurance Number.
- Be for the current or last tax year.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Do you have a UK birth or adoption certificate?
We can use your birth certificate, along with your parent or guardian's account to identify you when applying online.
Once you're done with the application, we'll need your parent or guardian to either pop into branch or post us your birth certificate so that we can get your account up and running.
Good news, you can apply online for your account
It looks like you have all the right ID to start your application online.
As you don't have photo ID, we'll need your parent or guardian to pop into branch or post us your birth certificate so that we can complete your application.
Before you start, we need you to check the following:
- You have a proof of address ready from the following list. We might also need to check this as we set up your account.
- If you have a different last name from your parent, we will also need to see a proof of relationship to open your account. Check the following list to see what documents we can accept.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Proof of address documents we accept
We may need to check that your address is right during your application. Check the following list to see if you have one of these documents.
We've also included how to get one of these documents to help you with your application.
If you bank with us, there are four ways you can access your bank statements.
- In our mobile app. Simply log in to the app, click on your account and scroll down to 'Statements'. Make sure you choose a statement within the last 6 months to print.
- Through Digital Banking. Log in to Digital Banking, select 'Statements & transactions' from the main menu. Under 'Your statements', click 'Statements'. Make sure and choose a statement within the last 6 months to print.
- Ask our digital assistant Cora 'how do I see my bank statement'.
- Contact your local branch.
What if I bank with someone else?
Please contact or visit your local bank to access a relevant bank statement. This statement must be:
- A statement from another Bank, Building Society or Post Office.
- The original mailed statement.
- Dated within 6 months.
- For a personal account you hold with another bank, with name and address details matching those on your application with us.
You can use two letters from HMRC as your proof of address:
- Notice of Tax Coding Letter
- National Insurance Confirmation Letter.
Your HMRC Letter must:
- Be the original mailed letter.
- Have personal details that match those on your application.
- Be addressed to the same place as your application.
- Include your date of birth or National Insurance Number.
- Be for the current or last tax year.
To get a letter from HMRC choose from the options below:
1. Tax code letter
- To get a copy of your tax code letter, call 0300 200 3310 and ask for it to be posted to you.
2. National Insurance number
- Internet - visit www.gov.uk and search ‘get your National Insurance Number’ and click on ‘apply by post’(using form CA5403) and follow the steps.
- Telephone - call the National Insurance Helpline on 0300 200 3500.
It can take 15 working days (3 weeks) to receive the letters by post.
A utility bill is a bill for services such as gas, electricity and water. Please contact your local utility provider for a copy of your most recent bill/statement.
Can I use my parent's proof of address?
- If you are going to be using the account (and not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname, you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we can accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
You don't have the right ID to apply yet, but we can help
To apply for a Child or Teen account online, we need to see the following ID:
- A passport, supported by a Biometric Residency Permit or a UK Government share code.
- A UK birth or adoption certificate
We have alternative ID options that you could use instead. If you choose to use one of these options, you will need to apply on the phone and it will take longer to open your account.
We'll also ask for proof of relationship if your last name is different from your parents. You can see the documents we'll accept as proof of relationship below.
Check our alternative proof of address documents
It may be easiest for you to get photo ID or one of our main proof of address documents so that you can complete your application digitally. This is because it is quicker to apply with us online.
If that's not possible, please check the following list to see how we can help. It will take longer and we might need to see alternative documentation.
Can I use my parent's proof of address?
- If you are going to be using the account (not your parent on your behalf) your parent/guardian's address verification can be used if you share the same surname.
- If you don't share the same surname you must get documents to show the link between you and your parent/guardian as well as your parent/guardian's proof of address documents.
What can I use for parent's proof of address?
As a reminder, here are proof of address documents we would accept:
- Bank statement
- Council tax bill
- Mortgage statement/Solicitor mortgage correspondence
- Full or provisional UK driving licence
- HMRC letter
- Credit union statement.
Your agreement document must:
- Evidence that you are currently in foster care or care.
- Evidence that you are 18 years old or under.
- Your full name (inc. middle name) and date of birth must match those used in your application.
If you use this document, confirmation from the local council or social worker must be confirmed either by a visit from a representative to branch or via a call back to confirm that the details are correct.
Letter of Introduction from a School
Your letter must:
- Evidence that the child is currently attending the school and is 18 years old or younger.
- Be addressed to the Bank.
- Be on the school's headed paper or stamped by the school.
- Include the applicant's full name, including any middle names.
- Include the applicant's address.
Letter of Introduction for a Child in Care/Foster Care
Your letter must:
- Evidence the child is currently in care/foster care and is 18 years old or younger.
- Be addressed to the applicant’s RBS branch name (with full address of the branch) and must be addressed to either the branch or a named person who works at the branch.
- Include the date the letter was written.
- Include a reference (if required by Local Authority to complete call back and identify foster child).
- Include the full name of the foster child, including middle names.
- Include the foster child’s full date of birth.
- Include the foster child’s home address including house number, street, town/county, country, and postcode.
Proof of relationship documents we accept
We'll only ask for this if your last name is different from your parents. If you have changed your name we may also need to see proof of name change.
You can use the following documents as proof of relationship:
- Birth/Adoption certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster care agreement.
Next steps to apply
Apply online
To apply online we need to see photo ID or your UK birth or adoption certificate.
The photo ID documents we can accept are:
- A passport, supported by a Biometric Residency Permit or a UK Government share code.
To apply for a share code visit gov.uk.
If want to apply online, we recommend obtaining the above documents and returning to complete your application later.
You can also apply online with your UK birth or adoption certificate. Without photo ID, we'll need your parent or guardian to pop into branch or post us your birth certificate so that we can open the account.
To get a copy of your UK birth or adoption certificate, contact the following bodies:
You can get a copy of your certificate from:
- England and Wales:
The General Register Office
- Scotland:
The National Records of Scotland
- Northern Ireland:
The General Register Office for Northern Ireland
When you are ready to open the account, please visit our Teen bank account page.
Call us
If you need support you can call us to open your account. Just to let you know, it will take longer to open your account over the phone.
Phone: 0345 724 24 24
Relay UK: 18001 0345 724 24 24
Open Monday to Friday 8am - 8pm, Saturday 9am - 3pm. Closed Sunday.
(Opening hours may vary on Public Holidays)
Calls may be recorded.
Your parent or guardian must have a current account with us to open your account
You can't apply just yet because we need your parent or guardian to have an account with us. Fancy having them join the Royal Bank of Scotland? They can check out our account options below.
After they've opened their account and got their Online Banking sorted, visit our Revolve account page and start your application.
Eligibility conditions & criteria apply.
Apply for a NatWest Rooster Money account
If you are under 11, you can't get a bank account with us just yet but you can get a NatWest Rooster Money account instead.
With Rooster Money, you can get a prepaid debit card for kids between the ages of 6 and 17.
You can find out what ID options you need to get Rooster Card on our Rooster Money page.
The UK government links are to an external website, and we are not responsible for their content.
Looking to open a savings account?
If you want to open one of our Instant Access Savings accounts, you must be a current account customer. If you want to open one of our Fixed Term accounts, or ISA's, you'll need to provide proof of ID and address.
New to the UK?
If you're new to the UK or are arriving soon, you'll need to know your new UK address before applying, and enter this during your application.
Once you've applied, we'll ask you for proof of identity and proof of UK address, which we'll need to verify before we open your account.
If you've just arrived in the UK and are here as a working professional, you may find it easier and quicker to obtain one of the following proof of address documents and apply online.
HMRC notification of National Insurance number.
HMRC notification of tax coding.
- Bank statement from an existing bank which is now addressed to your new UK address (this does not need to be from a UK bank).
Visit the UK government website if you'd like more information on obtaining a HMRC document.
Take a look at our list of acceptable documents if you already have something different.
If you've just arrived to the UK as an international student or you’ve lived in the UK for less than 3 years, you're not eligible for our Student account. You can however still apply for one of our other accounts. See our current accounts hub for other options.
You may find it easier and quicker to obtain one of the following proof of address documents and apply online.
HMRC notification of National Insurance number.
HMRC notification of tax coding.
- Bank statement from an existing bank which is now addressed to your new UK address (this does not need to be from a UK bank).
Visit the UK government website if you'd like more information on obtaining a HMRC document.
Take a look at our list of acceptable documents if you already have something different.
If you have lived in the UK for more than 3 years, you'll be eligible to apply for our student account, see our student account page for more information.
If you're an Asylum Seeker and are looking to open an account with us, please visit your local branch so they can help you complete an application.
You can use your ARC (Application Registration Card) as proof of ID, so take this with you along with proof of address if you have this. Take a look at our list of acceptable documents to know what we can accept as proof of address.
FAQs - What you need to open a bank account
Depending on whether you're under 18, a student or adult there will be a range of documents that can be accepted. You can find acceptable photo documents under the acceptable ID section of this page.
When opening an account at Royal Bank of Scotland we can accept a range of photo ID and address documents, you can find these under the acceptable document section on this page.
There are a range of proof of address documents Royal Bank of Scotland can accept at account opening, you'll find the full list for:
- Online account opening on the acceptable documents section on this page.
- Address documents acceptable either by post of branch can be found in the relevant section of this page.
There are a number of ways you can provide proof of your address, review our section on acceptable documents on this page to see what works best for you.
Whether you're new to the UK or arriving soon, you can find all the information you'll need under the New to the UK section on this page.
If you are unable to provide any of the acceptable documents. Please contact your local branch, who will review your individual circumstances.
Why do banks ask for proof of ID and address?
It's important that banks work hard on processes that help prevent money laundering. This is when criminals try to disguise money that has been made illegally, to use it for their own future purposes.
To do this, criminals often attempt to open a bank account using fake or stolen ID. We try to stop this by verifying all of our new customers as genuine, by asking for proof of identity and often current address.
If you are applying online, we try our best to complete this electronically, using our security partners Digidocs or Mitek, so the process is as easy as possible for you. This is why we ask you to have your ID at hand before you begin your application.