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What you'll need

 

  • A Royal Bank card-reader
  • Your Digital / Telephone Banking details (they’re the same)

Your step-by-step guide:

  1. 01

    Call us on 03457 242424, relay UK: 18001 03457 242424 (international +44 131 549 8888). You will hear an automated menu where you can make a selection based on what you want to do.

  2. 02

    To amend a standing order, you need to select option 1 “Payments and transfers”

  3. 03

    Follow the prompts over the phone

  4. 04

    Make sure you have the details of the standing order you would like to amend

You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.