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Banking with Royal Bank of Scotland

Branch closures

Important information about our branches

We've recently announced that we're closing some branches. There are many ways you can continue to bank with us.

The way people bank with us has changed dramatically in recent years, with an increased demand for mobile and online services as customers benefit from a faster and easier way to bank. Closing a branch is a decision we take very seriously. We know it can affect people who are less confident with the alternatives we offer, and we'll always work hard to guide you through the changes and find the best way to serve you from now on. 

You'll find more information below about each of the branches that are closing, and this will tell you about the alternative ways you can do your banking locally.

Learn more about which branches are closing

Community Pop-ups

Our Community Pop-up sites are available in selected locations for up to twelve weeks after changes to our branch network.

Our friendly advisors are on hand to support you, connecting you to nearby local and digital services.

Read more about Community Pop-ups Open in new window

Other ways to bank with us

Mobile Banking

Bank wherever, whenever

Using the Royal Bank App is easy, quick and secure. Manage your day to day banking and stay in control of your money by seeing where you're spending it. Criteria applies.

Information Message

Download the app Open in new window

Digital Banking

Bank from the comfort of your home

Make payments, go paperless, view and download statements and more from the comfort of your home. Limits apply.

Information Message

Register for Digital Banking Open in new window

Video Banking

Talk to us face to face wherever you are

Instead of coming into a branch, you can use your phone, tablet or computer to have a video chat with one of our bankers.

Information Message

Talk to us Open in new window

Cash Access UK Cash Deposit Machines

We are working with Cash Access UK and other banks to provide cash depositing services around the UK. These services let Personal and Business customers perform cash deposits up to their RBS limits. You'll need to bring your Chip & PIN card associated with your account to use the service. Charges apply for Business customers only, please see product Terms & Conditions for details.

To find out more about the services and where they are available, please visit the Cash Access UK website for all the details:


Cash Access UK - Deposit Services

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App available to personal and business banking customers ages 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries. Digital Banking available to customers aged 11+ with a Royal Bank Scotland account.

Video Banking may be recorded and service hours may apply. You'll need a device that has a camera or webcam, and a connection to the internet.

More info about branch closures