Dormant Bank Accounts

You must provide:

• a certified copy of a current valid passport for identification purposes
• a certified copy of a Bank statement (with transactions on it) or utility bill (electricity, gas, water) dated within the last 6 months, as proof of current residential address. 

Please do not send us the original documents.

Email:

personaldormantteam@natwest.com

Post: 

Dormant Account Reclaim Team

Floor 4

1 Spinningfields Square

Manchester

M3 3AP

The certification can be undertaken by an Embassy/notary public. The certified copy must include:

• the wording 'true copy of the original seen'
• the signature, name and position of the person undertaking the certification
• the date
• the stamp of the Embassy/notary public undertaking the certification
• full business address of the certifier.

Please note:

• We are unable to accept PO Box or C/O addresses.
• We do not accept certification from an employee of the Police Department.
• We are required to independently trace and contact notaries to confirm that they have carried out the certification so please ensure you choose a notary whose details can easily be found online.
• For all foreign language documents please provide a certified copy of the original, along with a complete translation into English.

Your signed letter of authority should include as many details about the account as possible. This includes your name, date of birth, contact details, and your signature. It is also helpful if you can include your account number, sort code, any previously known UK addresses, and any balance information.

You should also let us know what you'd like us to do with any money in the account. For payments to a nominated account please supply us with:

• the bank name and full address
• the full name and address of the beneficiary account holder(s)
• the account number and sort code
• any SWIFT/BIC/BSB/Routing numbers (where appropriate)
• any IBAN numbers (where appropriate).

Please note that overseas payments will incur charges. Please refer to our fee information document (PDF 366 KB) for up to date charge details.

Please send your letter and certified copies of your passport and proof of address to: Dormant Account Reclaim Team, Floor 4, 1 Spinningfields Square, Manchester, M3 3AP.