You can set up text alerts and manage Direct Debits as a convenient way to pay household bills.

What are text alerts?

Text alerts are a really useful way of keeping tabs on your money. You can get a text alert to let you know when your balance is about to go below a certain limit, or to let you know what your balance is at a specific time. You can set them up when you fill in the online application form or in our mobile banking app. 

Log in with your fingerprint on selected Apple and Android devices – it’s simple, secure and fast.

View, cancel and amend your regular payments – so you manage your bills where and when it suits you. Limits apply.

Easily pay family and friends using their mobile number – Pay Your Contacts is quick and easy (as long as they have our mobile app) and they’ll get the money instantly. Limits apply.

Get cash without your card – Ideal if you’ve lost your card. Simply go to any Royal Bank of Scotland or Tesco cash machine and follow the steps in the app. You can withdraw up to £130 every 24 hours, you must have at least £10 available.

That’s only half the story. Find out what else you can do with our mobile app.

More about our mobile banking app

Because we all lead busy lives, we've made it easy for you to access your account whenever it suits you, through our Digital Banking or our mobile banking app. Alternatively call one of our UK call centres, available 24 hours a day.

Use your Contactless Debit Card to pay for purchases in shops and online, travel, meals out, coffees etc. You must have the money available in your account before using your card.

What you should know

We'll send you a code called a PIN number. Don't tell anyone this number. You enter it when you want to take money out of a cash machine, or pay for things in shops or online.

How does it work?

Just call us and we’ll send you a code that lets you withdraw the cash you need.

If you’re an online or telephone banking customer, you can access up to £300.

If you’re not registered for these services, you can still get £60 to tide you over.

What you need to know

You will need to have the money in your account in the first place to withdraw it. You'll need at least £20 in your account to use the Emergency Cash service.

Keeping your money safe

When you call us, so we know it’s you, we’ll ask some security questions. We’ll then provide you with a code that allows you to withdraw your money from any Royal Bank of Scotland cash machine.