Back to main menu
Search
Search
Overlay

Fraud and Scam guides

Stay safe and secure by checking out the fraud and scams that are common right now, how they work and our top tips.

Latest news: five easy tips to stay safe in 2025

1. Check before you trust: always make sure the person contacting you is genuine. If you receive an unexpected message from your bank, call them using the number on the back of your card.

2. Create strong passwords: use unique, strong passwords for each account. A password manager can help you create and safely store them.

3. Think before you click: be cautious with deals that seem too good to be true. Always research any offer and the company behind it before deciding.

4. Keep everything updated: regularly update your devices and apps to stay safe from security threats. Ensure your antivirus software is current.

5. Stay informed about scams: knowledge is your best defence. Check out our fraud guides to learn about common scams.

Other scams to watch out for

Scams are when you’ve paid a person or company money because you thought they were genuine. Scams can be very convincing because criminals use social engineering tactics and anyone can get caught out.

Types of Fraud

Fraud is when money goes out of your account that you didn’t know about.

Take action now to protect yourself

Team GB

Personalised actions to bump up your security

My Security Profile is a handy in-app tool that you can use to bump up your account protection. It has personalised actions just for you, that are quick, easy and simple to use.

Information Message

My Security Profile Open in new window
Team GB

Join one of our online customer events

We offer live webinars to cover all you need to know to spot the signs to watch out for and how to keep you and your money protected. Our experts will be available to answer any questions.

Information Message

Email sign up Open in new window