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Vishing
Telephone fraud
Telephone fraud is one of the most popular methods of fraud. Here's some help to stop you being a victim
Smishing
Text message fraud
Is when a fraudster sends a text message to try and trick you into giving away your personal and security information.
Phishing
Email fraud
It's when you get emails pretending to be from legitimate sources, but they’re asking you to give away personal or private information.
How to avoid social engineering fraud
Thankfully, it’s often fairly simple to spot a social engineering attack email or text message. There’s a few simple things you can look out for:
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1
Is everything spelt correctly and are you addressed by your name? Often fraudulent messages will have spelling and grammar errors and won’t address you correctly.
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2
Is what they are offering too good to be true? If it seems that way, then it probably is.
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3
Don’t download any attachments or click on any links, unless it is from someone you know and you were expecting it from them.
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4
Make sure your computer or laptop and antivirus software is up to date. If you do receive a fraudulent email, this will make sure your computer is protected if you do accidentally download an attachment with a virus.
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5
If you receive anything unexpected asking for your passwords or financial information, it is most likely a scam. If it appears to be from a friend or a company you know, give them a call to check if it was actually from them.
What a social engineering scam is
A social engineering scam is when a hacker tries to trick you into giving over personal information about yourself, such as your login details or passcode for Digital Banking.