- You'll receive an email from us with your mortgage application number within five working days
- This number will allow you to log in to our application tracker, which shows the progress of your mortgage application
- If you've opted in to our paperless mortgage application process, you will receive a separate email and text message to begin your DigiDocs registration
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What happens next?
The paperless process
- DigiDocs is our secure portal for uploading your important documents.
- Expect to receive the email and text message within five working days of receiving your mortgage application number.
- If you have chosen to opt-out of paperless, you'll receive these documents in the post along with a welcome pack.
The key stages of your mortgage application
Home insurance
We offer a range of Home Insurance options which could help to keep your house and the items within it safe, giving you and your family peace of mind.
We offer buildings insurance for your home itself, contents insurance for the items within it, as well as buildings and contents insurance together as a combined package.
NatWest home insurance policies are underwritten by U K Insurance Limited.
Life insurance
Life insurance could help you look out for your loved ones by making sure that your family and/or partner are financially secure if you're diagnosed with a critical or terminal illness or pass away.
Life insurance is provided by AIG.