Request money from someone or split a bill

You'll need to hold a current account from the eligible list below:

Current accounts: Select, Reward, Reward Silver, Reward Platinum, Reward Black, Foundation, Student, Graduate, Adapt, Basic.

Payit™ have already connected to a number of major UK banks and the list of banks Payit™ offer is always growing.  If  you receive a secure, request payment link or QR code in the future, your bank might have been added to the list, so please keep checking back here.

Current banks available include: 

Allied Irish Bank (NI)

Bank of Scotland

Bank of Scotland – Business

Barclays

Chase

Coutts

Danske Bank

First Direct

Halifax

HSBC

HSBC – Business

HSBC Kinetic

Lloyds Bank

Lloyds Bank – Business

Mettle

Monzo

Nationwide

NatWest

Revolut

Royal Bank of Scotland

Santander

Starling Bank

TSB

Ulster Bank (N.I)

Wise

Payment requests & Split Bill requests are both supported by Payit™, a NatWest payment innovation, that uses the UK's Open Banking infrastructure to securely connect to your bank's online or mobile banking, allowing you to log in using your banking credentials.

Payit™ does not see your login credentials, nor does it store your personal bank account information. As a NatWest innovation, Payit™ adheres to NatWest's security and privacy standards. 

More details on Open Banking.

To cancel a payment request or Split Bill link request:

1. Navigate to the 'Payments' icon at the bottom of the mobile app home page.
2. Choose the 'Request money' tile. 
3. Select 'View recent payment requests'.
4. Tap the active request you want to cancel.
5. Select 'Cancel payment request' and confirm by selecting 'Yes'.
6. The status will update to show the request has been 'Cancelled'.

Sometimes transactions may be held by your bank to carry out some further checks. You can check your online or mobile banking to see if the payment was released by your bank, or alternatively contact them through your usual channels.

If you are on Android and are having issues completing a payment request as it is not opening on your mobile banking app please follow the below steps:

1. Go to 'Settings' on your mobile phone device.
2. Select 'Apps' then 'Samsung internet' then 'Samsung Internet Settings'.
3. Select ‘Useful features’ then ensure ‘Open app links in browser’ is turned off.

Once this is done try another payment request and it should redirect you to your mobile banking app.

To update an expired QR to your wallet:

1. Delete your expired QR code in your Apple/Google Wallet
2. In your Royal Bank app select ‘Payments’ at the bottom of the screen 
3. Tap ‘Request Money’ then ‘Get paid by someone nearby – Show a QR code’
4. Select 'Add to Apple/Google Wallet'  
5. Go to you Apple/Google Wallet to view your new pass