I was unable to enter my security details and click on the 'Next' button

These are the known issues you may encounter at this stage.

Please select the option that best describes the issue you're experiencing:

• I've forgotten my Security Number or password.
• I cannot enter my password into the password field.
• I'm getting the message the Customer Number entered has been Disabled.
• I cannot see the 'Next' button.
• I'm asked for extra characters which are not in my password.
• I was asked to enter my full security number, full password and / or use my card-reader when logging into Digital Banking.
• I'm getting a message about using browser navigation tools.
• None of the options listed describe my issue.