Can I change old notes / coins for new ones?

Yes, as a Royal Bank of Scotland customer you can swap, or deposit into your account, out of circulation coins/notes and replace them with new ones.

You can swap up to £250 worth of notes.

If you need to exchange more than £250 we can do this for you, but we’ll need to deposit the notes into your account and then withdraw them again and this would count towards your cash deposit limit.  

For exchanges between £5,000 and £19,999 it is advisable to give us 24 hours notice, particularly if you would like specific denominations.

For Note Exchanges over £20,000 we require 3 business days notice.

All Royal Bank of Scotland and Ulster banknotes (as with all Scottish and Northern Irish banknotes) remain legal currency, they will not be withdrawn from circulation in the same way as the Bank of England notes, and have no end date for acceptance.

You are unable to swap / deposit commemorative coins.