Back to main menu
Search
Search
Overlay

How long does it take someone to receive money I've sent them?

How long does it take someone to receive money I've sent them?

If you need further information on how long payments take to leave/credit your account please view our Payments Support Page

If you need more help on a payment that has left your account. Please select the payment type:

Direct Debit

Direct debit

  • If you need to recall a Direct Debit you can find further information on our Direct Debit FAQ
  • If you haven’t authorised or agreed a Direct Debit which has left your account you can find further information on our Direct Debit Indemnity Guarantee Page
  • If you simply need to cancel a forthcoming Direct Debit you can get further information on how to do this on our Direct Debit FAQ

Standing Order

Debit Card Payment

Bank Transfer

Bank transfer

  • Transfers – if you need to amend a Transfer you can find guidance on how to do so Online through our Online Payments FAQ
  • If you have set up a payment but the recipient has not received it or you think it may have gone to the wrong account:
  • You would firstly need to identify where the payment has gone to.
  • If you know the recipient you can contact them and arrange to have the funds returned.
  • If you do not know the recipient you will need to contact our telephone banking team(opens in a new window) who will help you to follow our Payments Recall route to recover the funds.

ATM Withdrawals

Cheques

Cheques

  • Cheques – you can find guidance on how to cancel or stop a cheque through our Cheque FAQ

Contactless Debit Card Payment

Contactless debit card payment

  • The limit for contactless payments is £100 per transaction although some individual retailers may have their own limits
  • Contactless Payments can take up to 4 days to debit from your account and effect your available balance, some may take even longer.
  • Some Contactless Payments don’t show on your balance immediately, for further information on how this works view our supporting Contactless FAQ
  • Visit our contactless support page(opens in a new window) for further information and guidance that may help you to avoid going into an Unauthorised Overdraft when using Contactless Payments.

how-long-does-it-take-someone-to-receive-money-ive-sent-them-1

Remember – you can review the various Ways to Bank (opens in a new window)to help you manage transactions on your account and notify you when these change – including Debits and Payments.

how-long-does-it-take-someone-to-receive-money-ive-sent-them-1

Remember – you can review the various Ways to Bank (opens in a new window)to help you manage transactions on your account and notify you when these change – including Debits and Payments.