How do we close our joint account?

If you wish to close your joint account, then both parties need to agree. If there are any regular payments on the account, or any debt to be paid off, you need to decide how these will be settled.

If there is a dispute between you then you can cancel the joint account mandate. Neither of you will be able to use the account until the dispute has been settled. Each of you will be held liable for any debt on the account.

If you wish to close your joint account, then you need to pop in to a branch or write to us.

We’ll also need the number of signatories to match our records. For example, if the account is set up with "one to sign" then it can be closed by either person on the account. If it’s set up as "two to sign" then both need to sign to close the account.

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