What phones are covered under my mobile phone insurance?

For Silver and Platinum account customers, the phone you use on a daily basis is covered, this includes the phone used on a daily basis by a joint account holder.

For Black account customers, family cover is included. This means the phone used on a daily basis by you, your partner and/or your children under 18 years old who live at home with you (under 23 years old if they are still in full time education and living at home with you outside term time).

Please note, phones owned by your employer are not covered.

We cover most models of mobile phones. Your device just needs to:

• Be the manufacturer's standard design and specification
• Have a screen size of less than 7 inches diagonally (tablet size)
• Not be made from precious or semi-precious materials (such as diamond plated)
• Satellite phones are not covered

To find out more about your cover, or make a claim, visit our dedicated page (opens in a new window).